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November 2023 by Lily Duarte
Satisfied with the service given very professional, informative and all questions answered.
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September 2023 by Sheri W.
El Paso Family the drama of stolen groceries- yes - stolen $$ - - -and subcontractors charged with OUR Walmart Customer online Grocery Delivery Service who misrepresent in the app because in the app it'll give a woman's name providing the delivery and a man will show up unacceptable!!!!! NOW SHOUT OUT TO Virginia of the online order desk, located at this store!!!Wednesday 9/272/23 was extremely frustrating until my interaction with Virginia. She listened to my experiences with: the online chat help who were absolutely NO HELP, the online customer service representatives who passed me around, as IF "THIS SQUEAKY WHEEL would give up NOOOT"!! Then the Manager of Customer Service who is charge with being THEIR BOSS informs me that the only Action that she can take is to process what is called an escalation ticket SMH SMH -there's more, but I'm not going to pile on, E P Family you all get how Lousy this Customer Care Department is!! again SMH SMH. Back to why I'm rating Virginia a 5 Star Walmart Employee who compassionately listened, and was sooo genuinely apologetic, and and was typing as I was talking a text message to the Store Manager Mondo, to inform him of this outrageous interaction with the customer care department. Virginia needs to be promoted to the Manager of Customer Care and or re-training co-ordinator for Walmart Nationally. Thank you Virginia for making me feel as if I mattered.
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February 2023 by Tanya Mares
It happens often you ask how long will the medicine will be ready they say 20 minutes and after 3 hours waiting there ask again they say 20 minutes theyhave everytime don't recommend it
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January 2023 by Roberto A.
NOT OPEN 24 Hrs. 0600-2300! Was looking for cold medication so I could get some sleep
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November 2022 by Shatasha P.
If you are thinking about buying a smart tv from here, DON'T. My husband and I bought a 75" Samsung smart tv and we were so excited. Got home and mounted the tv up just to find the whole screen was completely damaged. We took the tv back and unfortunately they didn't have the same one we wanted. So we compromised for a 75" Hisense smart tv, got all the way home and that one was defective as well. We returned that one same day as well. I spoke to a employee who was very rude and saying all the TVs are new and so are the boxes and XYZ, but from the looks of it all the boxes look tore up from the floor up as if someone dragged the TVs all up and down every aisle of Walmart. Anyway we found what we wanted at the Walmart on Dyer and love our new TV.
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October 2022 by Jose A.
Rating one star not being to rate as 0 stars. Store representative completely rude and has no care at all for customer needs. As well as manager staff named Ana. No help whatsoever. So apparently from now on as per employee I will open everything before I even pay for it. Since I paid for an empty box. Trusting that what I'm paying for is actually in the box. Turns out it was empty. Not even asking for money back just wanted to exchange it for one that wasn't empty. Completely unprofessional... "You do what you gotta do".. .
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May 2022 by Adrian B.
Bought an Xbox live card ($60) and the store never activated it. Obviously I couldn't tell it didn't work until I tried using it. When I took it back with evidence that they had not activated it, I was told that they did not care and they wouldn't do anything about it. Talked to several employees (a couple were actually trying to help), managers, and supervisors, ALL USELESS. Waited well over an hour just for Ana, who was very rude and should not have the position she has, to tell me she won't do anything about it.
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March 2022 by Samantha B.
We're new to the area and stopped by this Wal-Mart on a Monday after work. It was also pay day so naturally the parking lot was packed, but the store didn't seem as crazy as the parking lot. We only visited the grocery side of the store to stock up for the week. It was fairly clean and organized, which I appreciate! My main complaint is the lack of options and variety. The aisles also aren't as clearly marked as I'd like. Overall, we'll be going back because it's the closest to us and it wasn't a terrible experience. I'll update if anything changes.
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February 2022 by Laura V.
I honestly don'I really don't understand why employees are allowed to be on their phone while working. I needed some help and saw an employee in between aisles on his phone; so I apologized for interrupting him before asking him for help.. and trust me I wasn't being rude.. I've worked retail before so I understand customers can be rude. But he literally just blank stared me and walked right off slowly while still being on his phone. I'm wondering if we have to be pushy to get retail employees to help recently. Like I get it; you want to go home, or you get along with the management. But this isn't the first time I've had to deal with employees at this location giving me ugly looks for asking for their help and them be on their cell phone. Do employers or managers really let employees use their cell phones now?
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December 2021 by Jill Spook
They never had my prescriptions ready!!! Had me coming in 4 times all day long!!!!!!
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December 2021 by Jeannie K.
I love my Northeast Walmart clean and organized! Even though customers any Walmart make it messy!
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July 2021 by Dylan L.
I visit this store a lot, being that it's closest to where I live, but most times I wish I had more options. Just walking in the door is annoying. You have a gauntlet of employees at times and not one of them can send a greeting your way. Getting paid to just stand around and look at their phones I guess. Most of the employees and even managers here are very unapproachable, they usually just ignore you even if you obviously look like you need help. If you do decide to "harass" one of them for help locating an object then you better watch out for the evil eye you get because you tore them away from their precious stocking. The majority of the time they have no idea what you're asking for anyway, so you're better off just looking around for yourself. Most of the self check out employees are rude. You're bothering them if they have to come over to check an ID for anything, you know, do their job. There's one guy in particular that will walk over to put in his code and walk away, ignoring you the whole time, even when you say hi or thank you. Great job! The bathrooms are always trashed, feces spread on the walls or toilets most times. I know that most Walmarts are a hit and miss with decency. This is just my experience 9 times out of 10 at any given Walmart. Thanks for reading my novel!
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March 2021 by Keith B.
I am usually able to find what I need at this location, but I must comment on the lack of knowledge by the pharmacy associates during two visits. Nothing peeves me more than for a sales associate or other representative of a business to say 'I don't know', and then fail to ask a co-worker for the answer. I have been to the pharmacy here on two occasions, and during the initial turn-in of the prescription, was told that certain information from the insurance company was needed. When I asked the question 'does your system have the ability to look up that data', I receive responses from 'yes, it can', to 'yes it should'. During my last trip to fill a prescription, the pharmacy associate initially said 'no, we can't pull up that information'. When I stated that the information was pulled up on their system during my last visit, he replied 'oh, you know, I'm new here so let me ask another person'. I wound up spending 2 hours with a back-and-forth at this Walmart location waiting for one simple medication to be filled. And this was late in the evening with an almost empty store. I had to go back to the window four separate times. As I kept walking back-and-forth to the pharmacy from the food or other section, I wondered if I was possibly the subject of a John Quinones WWYD segment. I will never again use this particular Walmart pharmacy. When I have experiences like this, I think nostalgically about how this country of ours used to thrive on excellence, and doing our best. That used to be us.
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January 2021 by Hanna J.
They are so rude specially the fat ladies. I asked one of them that was taking a tape from a table if they have pink wipes all she said was "what you see there is all they have". She couldn't get up to show me where they were thing is since I'm short I couldn't see them had to ask a customer to help me grab them once I had found them. Then while grabbing things from my cart my blueberries felt off all over the floor and another fat lady came to ask me if I could pick them up. Really!! You want me to do your job. We already scan our own products what's next to put things on shelves so they can get fatter. Yes they have more variety of products but nobly worth it the trip with customer service like that.
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December 2020 by Maria U.
The east and west side stores are way bigger and nicer than transmountain. I really like how they have the coolers and the isles are a little bigger and it's neat.