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December 2023 by Ginger S.
Today was our first visit to VH Animal Hospital. It was a positive experience from the get-go. We were well received by the staff and their house kitties. The waiting area was comfortable and clean. It seemed by conversations we heard, that there may have been a little staff shortage, so the longer than expected wait was understandable. When it was our turn, Dr S took his time and answered all of our questions. Overall, a great introductory visit. We'll definitely go back.
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September 2023 by michelle carrasco
The people that work there are so nice and caring
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September 2023 by christopher marquez
They provide really great service here. I had a kitty of mine who was passing away. They were so accommodating and caring in a difficult situation. They take exceptional care of all animals.
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August 2023 by Charlie B.
I really liked this place! My dog got sick over the weekend and I was looking for a place on Monday. Well, we couldn't go to All Star Animal Clinic, which is close to us as they only go by appointments and next available was in September. Montana Animal Clinic on Rojas not Montana. wanted us too wait around for a phone call for the next availability! So I found this place on the internet and I'm glad I was able to book a same day appointment and there were plenty of spots open! The tech and Dr. Guzman were very helpful, knowledgeable, and attentive, everything you want for your pet. They were able to diagnose and treat my right away, did bloodwork and X-rays, and sent us home with plenty of meds. Now I know this is the place to come! Thank- you Dr. Guzman!
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February 2023 by Liddy G.
So I wanted to update, I returned because dr shinaut is amazing and he had done our Saint Bernard surgery at the other hospital and she just needed the staples removed. This place is closer to us and he is there on Tuesdays so we returned. I had received a reply that the staff was retrained and they apologized. While I am sure they knew I was the one who left the review they did do an amazing job this time. The front desk helped us with the door every time and I completely understood the last time was because she was on the phone originally. She handled the adjustment gracefully. They took care of our newest baby perfectly and that is what matters everyone has off days and I appreciate them adjusting and stepping up to fix the problem. Thank you
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November 2022 by Kris R.
Excellent vet. They love animals!
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August 2022 by Alexa C.
This is my favorite vet office I've been to in El Paso for my diabetic cat. The staff and vet were super friendly. They were very patient with my cat. They didn't try to push on any other procedures on me like most vet offices do. They just focused on the presented problems without guilting me in into a bunch of test and vet visits. Having a diabetic cat is problematic enough and trying to get insulin is always a hassle. I really recommend this place because they are genuinely concerned about the animals well being instead of just the profit they make. They handled my skittish cat wonderfully.
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February 2022 by Eric M.
I love taking my cats to Vista Hills, the staff and doctors are very curtious and professional, and do a wonderful job. My cats are super difficult to deal with, but Vista Hills handles their routine shots and any other issues they might have, with no problems at all and I'm always very happy with their service. My cats and I appreciate the great help you provide, thank you so much.
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January 2022 by Jenny Bishop
Very kind and professional staff and great doctors.
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December 2021 by Cheryl Karp
Wonderful front desk. Dr Shinaut is amazing with my dogs.
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October 2021 by Marianne T.
This animal hospital keeps getting better. I have trusted the veterinarians at this hospital for many years and I am impressed with the skill, of not only the doctors, but the technicians and staff. In addition to great service, they remain current with the latest medications, techniques, and therapies available for my pets issues. My dog was recently diagnosed with Cushings. The process of testing for the disease meant I had to return after the results were in to pick up the medication. I had questions about the disease and the meds. Although the office was very busy, Vet Tech Vickey came out to answer some questions. There were some for the doctor as well and Dr. Hernandez came out to answer my questions and address my concerns. This is service above and beyond. I highly recommend you trust your beloved pets with the doctors and staff at VHAH. Shout out to Jim for helping me back out of my space without wrecking into someone!
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October 2021 by maria b
Great staff very friendly
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October 2021 by Denise Alvidrez
Took my babies to get their boosters and also routine grooming. The staff was great. Very professional, courteous . Vista Hills Hospital is the only place I trust my fur babies with.
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October 2021 by Janie Frerichs
They have the best staff. Always polite and informative.
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September 2021 by R Guthrie
We went there originally over 5 years ago to get a German Shepherd spayed that we had gotten from Loretta at the Animal Rescue League of El Paso. Loretta highly recommended them and they did an excellent job. I have recommended them a number of times.