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December 2023 by Ginger S.
Today was our first visit to VH Animal Hospital. It was a positive experience from the get-go. We were well received by the staff and their house kitties. The waiting area was comfortable and clean. It seemed by conversations we heard, that there may have been a little staff shortage, so the longer than expected wait was understandable. When it was our turn, Dr S took his time and answered all of our questions. Overall, a great introductory visit. We'll definitely go back.
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August 2023 by Charlie B.
I really liked this place! My dog got sick over the weekend and I was looking for a place on Monday. Well, we couldn't go to All Star Animal Clinic, which is close to us as they only go by appointments and next available was in September. Montana Animal Clinic on Rojas not Montana. wanted us too wait around for a phone call for the next availability! So I found this place on the internet and I'm glad I was able to book a same day appointment and there were plenty of spots open! The tech and Dr. Guzman were very helpful, knowledgeable, and attentive, everything you want for your pet. They were able to diagnose and treat my right away, did bloodwork and X-rays, and sent us home with plenty of meds. Now I know this is the place to come! Thank- you Dr. Guzman!
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February 2023 by Liddy G.
So I wanted to update, I returned because dr shinaut is amazing and he had done our Saint Bernard surgery at the other hospital and she just needed the staples removed. This place is closer to us and he is there on Tuesdays so we returned. I had received a reply that the staff was retrained and they apologized. While I am sure they knew I was the one who left the review they did do an amazing job this time. The front desk helped us with the door every time and I completely understood the last time was because she was on the phone originally. She handled the adjustment gracefully. They took care of our newest baby perfectly and that is what matters everyone has off days and I appreciate them adjusting and stepping up to fix the problem. Thank you
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August 2022 by Alexa C.
This is my favorite vet office I've been to in El Paso for my diabetic cat. The staff and vet were super friendly. They were very patient with my cat. They didn't try to push on any other procedures on me like most vet offices do. They just focused on the presented problems without guilting me in into a bunch of test and vet visits. Having a diabetic cat is problematic enough and trying to get insulin is always a hassle. I really recommend this place because they are genuinely concerned about the animals well being instead of just the profit they make. They handled my skittish cat wonderfully.
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July 2022 by Natalie Olivas
To pricey
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October 2021 by Guadalupe Gonzalez
They were very courteous and friendly took very good care of our dog.
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March 2021 by Ramona S.
The vet was professional, courteous, and knowledgeable. My cat is very difficult and a pain in the a** but they were super patient and kind with her, unlike other vets I have known. Nice, friendly staff here, and fair prices. I will definitely return.
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December 2020 by Christina Velez
They listen! You talk to the Vet and everyone is kind. Prices are reasonable and they still make appointments!
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October 2020 by Ceci Borunda
Everybody is very nice and helpful . Answers your questions. Dr. Randy is very caring and helpful great with my dog. Our experience has been very good. We have known him for many years.
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September 2020 by Keirann Kelly
I had to board my two dogs last minute for the weekend and they were so accommodating! I wasn’t worried about leaving them and felt comfortable the whole weekend they were there. I will for sure use them again when we need to board.
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June 2020 by Alexis Maldonado
STAY AWAY FROM THIS PLACE !! THEY CHARGE FOR EXAMS THAT THEY DID NOT DO TO YOUR PET, THIS IS NOT A JOKE I SERIOUSLY WARN YOU POTENTIAL COSTUMERS !
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May 2020 by Kylie A.
Last month a little 7 month old pit bull wandered into our year with a broken leg and scars all over her body. We went to two other places who both told us they needed to amputate, not accepting that we went to vista hills and they told us they could save her leg! For the past month she has been there rehabbing her leg and healing. Not only did they love her and take such good care of her but she came home with full use of her leg and no more scars/scans. They did such an amazing job! We will only be taking her there :)
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April 2020 by Patti Hack
Great customer service. they do listen to your concerns.
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April 2020 by Ralu Rorrer
Blossom has been a patient for almost 2 years now. The staff and Dr Shinaut always look out for her and have been taking care of her wonderfully. Thank you.
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January 2020 by Faith Builders
This vet clinic is very friendly, helpful, and inexpensive. My dog loves it.
