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February 2024 by Lorna Murphy
I took my prescription to your store and had it filled! After trying to adjust to the new order for over a week I just couldn’t, so I went back with my prescription and had it checked to verify it was entered correctly! It was not!!!The tech had put the prescription for my right eye in under both the left and right eye in error! I then had my husbands prescription checked against what had been ordered low and behold his was done incorrectly as well!We are both currently waiting for our prescription to be filled correctly!
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January 2024 by Sandra Downey
My husband and I were both extremely happy with our purchases of regular glasses and sunglasses along with their warranty protection plan. The staff are very friendly and professional as well as very knowledgeable. We will definitely go back when we need new glasses.
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January 2024 by liz
Awesome facility with very friendly and caring staff. The doctor is so nice, just amazing and the best in El Paso. He made sure my contacts were perfect and I’m very happy! Highly recommend. So glad I found them:) Thank you so much guys, I will be coming back every year for my eye exams!! <3
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January 2024 by Ilissa Nicole Martinez
Norma was great! Extremely helpful, patient and knowledgable.
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January 2024 by hector alvarado
Today I came by with a small emergency, my 11 year old damaged his glasses. Not wanting to make them worst, I called and the girl Leslie asked me to bring them in. She was able to undo where they were bent, and was able to save my boys glasses. I'm so very grateful for this place. Great customer service, thanks Leslie
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January 2024 by Stephanie Tarango
Wonderful customer service, the man helping us was very patient, kind, knowledgeable, and helpful. We walked in in a busy day and everything went smoothly and in a timely manner. Highly recommend
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January 2024 by Armando A.
I had Great overall experience. Very good selection of glasses, nice people and easy to use my insurance.
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January 2024 by Ms. Diana Bernal
I’m super satisfied with the service I received. Darin was very knowledgeable and super helpful. I will definitely be a returning customer.
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January 2024 by Marf23
The front ladies were very nice and helped me a lot. I got stuck in traffic and was a little late but they still saw me. Thank you for everything. The doctor was very nice and considerate, he took the time to explained everything to me and checked my eyes in detail. When I went to picked my glasses they were nice and helpful, they helped me found two pair of glasses. They took the time to explained my benefits from my insurance and gave me options to pay if I had to use credit because it is expensive getting glasses. I got a discount and was able to get two pair of glasses. Thank you for a wonderful experience.
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December 2023 by Ricardo Mendoza
Great customer service.
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December 2023 by Don McElfresh
Service here is great! Very helpful with choosing the right pair of glasses.
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November 2023 by Norma Garcia
The service was exceptional. Darin and Leslie provided excellent service. They understood and accommodated all my needs. Thank you Darin and Leslie. I will highly recommend Visionworks to all my friends and family.Oh and they carry Luxury frame; Prada, Gucci and Versace.
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September 2023 by green queen
They're very professional. Darin provided great customer service and the knowledge and efficiency he displayed was important to me. They have a great selection of quality frames at great prices and name brand names too.
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September 2023 by Marcos Garcia
Norma was excellent! So helpful and informative, and she really took her time to help us find what we needed and what worked for us. We will always come back for service like this! Thank you Norma!
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September 2023 by Ambrosia Morales
Norma was excellent! She was very helpful and made sure I got exactly what I wanted. She is excellent with kids which is very helpful. Thank you for the amazing experience!.