United States Postal Service
USPS,
Post OfficesHours:
2100 George Dieter Dr, El Paso TX 79936 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. The USPS location at 2100 George Dieter Dr offers walk-in passport services. Customers have reported positive experiences, with one reviewer praising the efficiency of the staff, particularly an employee named Javier who helped them with their passport application without an appointment. Another reviewer had a quick and seamless experience, getting in and out within a few minutes. However, some customers have also faced challenges, such as delays in receiving their mail and keys for a new home due to address discrepancies. A resident from the 79928 area expressed frustration with the inconvenience caused by the theft of local mailboxes, which has forced them to collect their mail from the post office in 79936, leading to long wait times. The resident urged the postal service to consider alternative solutions, such as providing direct home delivery for all mail and replacing the stolen mailboxes. Overall, the USPS location at 2100 George Dieter Dr strives to provide reliable and efficient service, with dedicated postal workers working hard to serve the community. While some customers have encountered issues, the management has demonstrated a willingness to address concerns and work towards improving the customer experience.
Most Recent Reviews
September 2025
Absolute worst service. Plan your whole day around waiting in line for the most simple thing. Ensure you bring a lawn chair and a 12 pack with you to wait in line for 2 hours.
September 2025
Zero stars. Every time i come here for a package i have to sign for, its a minimum a 30 min wait. Clearly others feel the same based on reviews, but maybe someone at the post office will finally read all the negative comments and try to fix it.
September 2025
1 employee in the front, 20+ people in line at noon on a weekday.
More Comments(285)
Nearest USPS Stores
- El Paso, Texas