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March 2024 by Joseph Morneau
Wait times are ridiculous! There are 5 service areas yet there is usually just one person working that area. If you’re lucky a second person shows up.
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January 2024 by Paloma M
Old woman with short hair was sort of rude. You can tell she's used to her job. I asked a simple question and I thanked her, but instead of saying you're welcome like a professional, she just goes aha. Like she looked annoyed that I was asking her a simple question about packaging an item in their envelope. On the other hand, the gentleman that was working alongside her was very polite and guided me through every step when I was paying and sending the item out for delivery. He provided excellent customer service.
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December 2023 by Ileana Galvan
Ya'll get pretty good pay to have such bad customer service and negative attitude. She wouldn't even let me finish talking and kept interrupting me saying they don't print anything. Even though its an application for the passport.
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December 2023 by sam
Sandy was very patient and helpful, qualities the PO men of downtown can learn and utilize.
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October 2023 by Familia HLuz
Your drivers need to be ATTENTIVE and careful on how they drive. No one will pick up the phone on Mesa location so here's my complaint. One of your driver's almost ran over my child in the process of crossing. We were at the middle of the street and your driver still chose to take his turn. While in the opposite side another pedestrian was crossing.....
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October 2023 by Maria-Elena Pando
Excellent customer service. Very helpful and courteous staff.You are able to send out mail. I send care packages from there often. The wait is not bad at all.
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October 2023 by Sergio Malcman
Mikey is the best USPS employee Ive ever met. Dude needs to be promoted.
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May 2023 by Becky Diaz
Love they are very polite customer service and absolutely beautiful objects of all types sold here
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March 2023 by James Conner
Excellent location, and service.
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March 2023 by Cece Castaneda (Hamster)
Worst post office around. Worst post in the US. They never, ever answer the phone. They will hang up the phone, instead of answering it.
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December 2022 by Patrick Resen
Staff very friendly and helpful. And, yes, you can mail from this PO.
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December 2022 by Saul Martinez
Very fast and efficient service. Clerks were very polite and postmaster dejoy doesn't give them the respect they deserve.
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September 2022 by Chris R
Giving a high review because of the employee Carlos that works there. He is one of the nicest people I've ever met and he has gone above and beyond for me many times.
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June 2022 by Rene Colunga
Fast service when i was there. Keep in mind volume varies every hour.
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March 2022 by Brant Fredric
By far the best post office I have ever dealt with. Every worker there is kind, helpful and reasonable. The only post office in El Paso that I enjoy going into. Only issue is there is no after hours access to your PO Box.