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June 2024 by Jesus Aguilera
Argelia was really polite she has great customer service she was really helpful. Great attitude
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May 2024 by Glenda Soto
Don’t rent at these apartments. You pay rent through an app that doesn’t work, then they charge you late fees because of the app stating that it isn’t their fault.
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February 2024 by David King
Dont use the washers and dryers they don't work. At all .they don't fix them .save your money I spent 15 dollars allready waste dam money also .the plumbing is very bad. , in also the maintenance doesn't care. At all bout your.stuff cheap people and also the people in front. Are okay but. They don't care bout your well being. In apt
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January 2024 by CHANEL CARTER
Great place to stay. I love Ms. Delgado and the staff. They are very prompt with addressing my family's needs. Plus it is located near Restaurants and Walmart for shopping. I also love the views of the mountains and city.
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January 2024 by Karina Rivera
I had rented from them 2 separate units first time stayed by the office never had problems besides them not cleaning the pool every week, then moved to another location on Altura for another year now that’s where I saw that they didn’t care about there properties or people, maintenance wasn’t great there was a leak every time it rained in my living room the side of the porch was hanging off some screws reported all this many many times my ac was always leaking water from either the side of the building or inside my vent. Also told them about a leak next to the break box & furnace & exhaust pipe was leaking if they could come look at it since it was raining & didn’t want it to cause a fire of course by the time maintenance got there it wasn’t leaking anymore didn’t do anything about it until it came to when they started turning on heater turned mine on then told me there was a leak so they would have to turn it off but would come by n fix it, once again same leak on that exhaust pipe I was telling them about they never fixed. I had some electrical issues to the point that they were going to have to upgrade the breaker box since it was an old model gave me the go around never got fixed months past would message my manager but would only get told to call the office that they wouldn’t answer or just give me the go around again. I never got my heater fixed even till the end of my contract. Finally call since they told me I would have to wait 30-60days for my deposit but Texas state law is 30days when they told me they were going to mail it to my forwarding mailing address hadn’t received anything when she tells me oh yes it’s been ready for a week go to the office to see they are only giving me $130 back out of the $400 when there charging $115 for a repair and repaint also $80 for cleaning for walls & door thinking okay that’s enough nope charge $90 more dollars for refrigerator/ stove when the apartment wasn’t clean when I got there. I REPEAT I DO NOT RECOMMEND THEM AT ALL! BTW THE MAIN MANAGER IS RUDE!
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January 2024 by Jr Jesse Ruiz
Good ?
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December 2023 by Estefania Madrigal
IT IS A COMPLETE DISGUSTING TO LIVE HERE THEY LEFT US WITHOUT HOT WATER FOR A MONTH, THEY BROKE WALLS AND CEILINGS IT'S TIME THEY DON'T COME TO FIX, THEY COME KNOCK AND ALMOST KNOCK THE DOOR DOWN YOU CAN'T GO TO THEIR KITCHEN TO HAVE LUNCH BECAUSE THE APARTMENT IS FULL OF USELESS PEOPLE THEY DON'T KNOW HOW TO DO THEIR JOB, THEY LEFT ME WITHOUT A STOVE FOR LIKE TWO WEEKS AND THEY DID NOT SHOW CONCERNED OR ANYTHING, THEY FLOODED ME THESE TIMES AS SOON AS I GOT HERE AND THEY CAME UNTIL THEY DID THE WEEK AND I WAS PREGNANT THEY CHARGE FOR EVERYTHING AND THEIR SERVICE IT'S COMPLETELY UGLY THE LAUNDRY THEY NEVER SERVE THEY DO NOT PUT SPRINS AS THEY WILL REMODEL WHEN YOU GO IN AND PURE LIES DO NOT RENT HERE I REALLY TELL YOU I WAS VERY PATIENT FOR TWO YEARS
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December 2023 by Dray Dray
There’s apartments we’re good until it wasn’t, I was left without hot water for 2 1/2 weeks, maintenance came and destroyed my apartment and left a mess ladder in the middle of my hall, hammers and nails all over my bedroom floor, it doesn’t matter if they’re not finished with the job, if I am occupying the space there should be no reason to leave my apartment a complete mess and make me feel uncomfortable and the space unlivable. I was given the run around by astrid and biviana and the other girls in the office. I wasn’t given a solution to my inconveniences. They should have let me move into a vacant unit but didn’t ever offer that. Only solution I was given was to come during office hours to shower, but I told them I had work during their office hours and was told it wasn’t their responsibility to accommodate me. I was interrupted while I was speaking when I asked if I could have a reduction on my rent because why did I pay $850 to live with no hot water or a comfortable space to live in for most of the month of October. PLEASE AVOID AT ALL COSTS THEY DO NOT CARE ABOUT YOU.
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August 2023 by GRACIELA DELGADO
Sundial Properties has always treated my family and I with respect and kindness. When the pandemic hit, we struggled financially and they worked with us to find a solution. There are residents who live here that are considerate and happy to live here for many years. When there has been changes or work needed to be done, they contact us in a timely manner. My work orders have always been taken care of. I love living here and will continue to do so.
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August 2023 by Jenny Garcia
I moved here 3 months ago and have been exploring the area. There is extremely good food places near by. Lately I have been enjoying a pho place called Pho tre bien. I love going to McKelligon Canyon in the morning to watch the sunrise. It’s a beautiful view of the city.
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August 2023 by Julian Sifuentes
Office staff is always willing to help and resolves any issues in a timely manner. My family and I enjoy the doggie park, gym and pool. Recommend!
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August 2023 by Kayden Anderson
I have lived in these apartments for 4 years, there is a reason for that. The staff is friendly and helpful. The atmosphere is always nice, lots of amenities, peaceful and quiet. Its a great location Walmart and food places near by. Haven't had any problems maintenance couldn't solve. Recently my toilet broke, they were able to come within 24 hours to fix it and did an amazing job.
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August 2023 by celina anahi
I moved in a year ago and was surprised to see that the reviews are so low. Where ever you rent there are going to be problems but at the Sundial apartments I had very few issues. When I did have issues, Ms. Astrid and Biviana were very helpful and completed everything in a timely manner. Its a nice apartment and quiet place to live!
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August 2023 by Karol Monroe
Just rented an apartment 6 months ago. The ladies in the office made it easy for me to get an apartment with all my requirements and completed everything that was missing on my checklist. My neighbors are friendly and the apartments stay clean. I was locked out a couple of days ago and they were able to get me back in. There was a fee but nothing too bad.
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July 2023 by Juni
I'm not sure If I should move here with all the bad reviews, it seems like almost every apartment in El Paso is bad except for very very expensive ones. All of them lie, they show you a nice apartment and give you a bad one, they should be out of business with all these scams. Also they all are full of bugs,and the roofs always leak. They always do every time. The apartments always lie to everyone.
