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December 2025 by martin bencomo
Service is always great at this particular Subaru dealership. I usually try and get the earliest possible appt. to get out of there quicker. They keep me informed every step of the way when I’m there for maintenance. Again, great service.
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December 2025 by Pete Castelli
Great service , good pricing … very pleased
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December 2025 by Cristina Merritt
Thank you Alex for this beautiful car!
Alex was very helpful, communicated with me, and helped me get what I wanted.
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December 2025 by Tomas Medina
Purchased a certified pre-owned last year. Due to rare use of the vehicle it was time to replace the battery. Their Group 1 service team was able to assist me with great professionalism. They were in contact during the whole process and assisted quickly. I believe Subaru stands by their name and Group 1 gave excellent satisfaction.
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December 2025 by Irene Alba
Awesome service and professional, courteous, and friendly staff who listen to the customer's concerns.
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December 2025 by christina Ibarra
Saloum helped me with my visit today at subaru and was a very attentive and great customer service!
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December 2025 by John hinojo
Subaru never disappoints! Quick service, friendly staff, a hot cup of coffee, and my car returned washed and ready to go. Great experience from start to finish.
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September 2024 by roberto gamillo
Excellent Custumer Service,
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September 2024 by Curtis Gwin
We found the Subaru we wanted, and went home with it!
Love it
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September 2024 by Soultana Biehl
Amazing place! Always friendly and very professional! Angel was such a great help!
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September 2024 by Mike Nelson
Customer Service is always exceptional! A dealership that really takes care of their customers. Honest, caring, and friendly. Highly recommend.
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September 2024 by Sandra
Great service, all around. In and out in no time . Thanks!!!
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September 2024 by A C
I had a truly terrible post-purchase experience with this Subaru dealership. At the time of purchase of a 2016 veloster I recall the salesman trying hard to convince me to use their 8% dealership financing, even though I showed up with a 4% preapproval from my bank. I didn't take his advice...
Later I had an air conditioning switch go out and relied on the extended service contract they sold. It took about a month to get this part replaced. The service guy I worked with took a week long vacation and they wouldn't assign another employee to help the customer in his absence. They said just wait till he gets back.
If you're thinking about buying a used vehicle, keep in mind the loaner vehicles are only for Subaru purchasers, not other brands. They finished the simple install but made me wait an extra day to pick up because they couldn't get ahold of the extended warranty provider to pay on the contract. So the car had to sit.
After picking it up the battery went dead within three days. I took it to resler automotive because I don't think these mechanics are competent to fix the damage they caused.
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September 2024 by Sophia Marin
I was very happy with the service I received at Subaru of El Paso, sincerely appreciated the help by Omar in getting the vehicle I truly wanted. I will be recommending him to others looking to purchase as he made my first car buying experience very easy! Thank you again to Omar for helping me reach a long time goal of mine!
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September 2024 by Ashley Gonzalez
Edgardo Montiel is my guy to go to. His love and passion for cars shows in the way he’s able to explain all the functions and give a heck of a test drive. His patience and willingness to help you find resources makes the process easier and his speed towards matters speaks volumes. I was really impressed with his follow up call to ensure that I was in good hands.
