Subaru of El Paso is a trusted dealership in El Paso, TX, known for offering a wide selection of Subaru cars, crossovers, and wagons, along with financing, maintenance, and repair services. Customers appreciate the friendly and welcoming atmosphere, describing the staff as attentive, professional, and helpful. Many reviews highlight the excellent customer service provided by salespeople such as Omar, Edgardo, Hector Reyes, Joyde, Luis, and Nathon Fernandez, who are praised for their patience, clear communication, and genuine care. These staff members make the car buying process easy and enjoyable, often going above and beyond to meet customer needs. Service department staff like Hector Roman are also recognized for their thorough explanations and prioritization of repairs, ensuring customers understand the work needed. The dealership’s staff are described as not pushy, friendly, and respectful, creating a casual and comfortable experience. Customers also commend the dealership’s prompt follow-up and attention to detail, making them feel valued. Overall, Subaru of El Paso is known for its trustworthy service, helpful staff, and commitment to customer satisfaction, making it one of the area's most recommended Subaru dealerships.
Service is always great at this particular Subaru dealership. I usually try and get the earliest possible appt. to get out of there quicker. They keep me informed every step of the way when I’m there for maintenance. Again, great service.
December 2025
Thank you Alex for this beautiful car! Alex was very helpful, communicated with me, and helped me get what I wanted.
December 2025
Purchased a certified pre-owned last year. Due to rare use of the vehicle it was time to replace the battery. Their Group 1 service team was able to assist me with great professionalism. They were in contact during the whole process and assisted quickly. I believe Subaru stands by their name and Group 1 gave excellent satisfaction.
