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January 2024 by osvaldo amaro
I like the fact, that they listen to their customers
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January 2024 by Aaron Morales
Absolutely regret getting tinted here. 450$ job and left gaps on 4 of the back windows. They replaced them once, STILL HAD GAPS. Took it back a 3rd time, they HAD THE AUDACITY to color in the gap on the rear cab windows with sharpie, LOL what kind of professional does that? Said they couldnt fix the door windows because they'll peel?. I should have went to GLM, they did 3 cars I've owned and ive never had anything like this happen. **edit** finally noticed when i rolled down my windows that they cutoff the corners lol damn
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November 2023 by Kaylyn Gibbs
Everyone at this shop is amazing, especially the owner. They will go above and beyond to ensure you are completely satisfied. I will continue to bring all of my vehicles here.
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October 2023 by Karl Richard
Knowledgeable, great work and best of all, punctual. Probably first time since I have lived in El Paso someone showed up on time and finished on time. Windows look great!Services: Sun control window tinting
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August 2023 by Aaron M.
Absolutely regret getting tinted here. 450$ job and left gaps on 4 of the back windows. They replaced them once, STILL HAD GAPS. Took it back a 3rd time, they tried to color in the gap on the rear cab windows with sharpie. Said they couldnt fix the door windows because they'll peel. I should have went to GLM, they did 3 cars I've owned and ive never had anything like this happen.
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July 2023 by Lesley Johnson
Great service and communication. Michael took the time to talk about the different levels of tint and the different materials used. He also did a demonstration with a heat lamp and came out to look at my vehicle. Top notch service and patience with my many questions. ?
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April 2023 by Adam Hernandez
Have taken my cars and trucks for tint here for years on years now. They have done eight of my vehicles and countless friends and family as well and never a bad result. Professional and clean looking results always. They also tint homes, and I will be looking into doing this service with them soon! From the owners to the front desk, they take care of all my needs every time, and I will continue to take my business and everyone I know to them for years and years to come!
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February 2023 by J Garcia
Great experience, Mike took care of my truck, clean install, fast service. Also provided with a lifetime warranty on the film. Will be back for other tint needs. Thanks guys.
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June 2022 by Peanut
I have been coming here almost since the place opened, love it. All my cars, all the cars from family and friends. Never will I go anywhere else. Fair prices and good quality work. Albert and his wife are awesome.
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February 2022 by Darrell Warren
This is an awesome place!!! I have had 4 vehicles done for tinting, all came out fantastic. Exceptional customer service!! Very friendly people and atmosphere. Also offers life time warranty with the tinting, I always go with the 3M window tinting. My last project they did for my wife for our 10th anniversary, I brought my wife truck here and got a new alarm with remote start, new stereo and speakers, and windows tinted, the did an awesome ?? job, wife was pleased with the work and so was I. Would definitely recommend this place to anyone looking for professional service.
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October 2021 by Nancy Sarabia
I have been bringing my vehicles to Shades and Shadows for at least 10 years and they NEVER disappoint. The staff is very professional and knowledgeable of the products they carry and know exactly what you need. I highly recommend for all your tinting needs.Service: Vehicle window tinting
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October 2021 by Yailinne Gallegos
I took my car in for some tint and they did AMAZING!! Very professional staff, they will help & satisfy your vehicle’s needs! Shout out to Michael and Claudia for being so awesome and helping me out. This place made me love my car 10000x more. ? (I got 15% ceramic tint, 10/10! The heat reduction is super cool especially if you have leather seats.)Service: Vehicle window tinting
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October 2021 by E R
Shades and shadows tinting has done a great job on tinting three of my vehicles. I have had a good experience with them and the customer service if great. I have two more cars that I want to get the windows tinted and I will definitely be returning to get them done here. I will update this post once I take my other two vehicles but I am sure they will do a great job.
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September 2021 by Mitzy Carrillo
Profesional Job, Albert, Michael and all the staff are helpful and knowledgeable to pick the best window tint. Shop is very organized and super clean. I definitely will be bringing my cars to Shades and Shadows from now, highly recommended ??Service: Vehicle window tinting
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August 2021 by N K.
TLDR: Auto tint with poor quality cuts and edging, they defend as normal I hate to write a bad review, especially for a small business. I picked out this place because they offered ceramic 3M for my Tesla Model X and the reviews looked decent. I'm from Seattle where I had my windows tinted prior. To be upfront, the company did offer my money back, but even with that process today I was met with defensive excuses for why the way they do their edges are the norm, hence the review. Also, I had my tint placed on the east side location. Please see photos for yourself and see if you are okay with this. I will list my problems in bullet point. 1). Contaminants. My passenger window was full of dust, at first Javier said they would go away and on closer inspection he realized they are under the film and he did offer to redo it right away. That said, today I explained to the manager that he is doing his work with the garage door open, even if its not windy here in El Paso you are asking for contamination. Even offering that critique was met with a defense that it wasn't windy on day of install. 2). Edges. See photos. They explain that because of the rubber sealing gaskets around my car, they cannot take the film to the edge of the window. See the crude cuts near the front edge with the light coming through when the window is half down. They also say that since no light peaks through when the window is fully up it isn't a problem. This is a problem, looks like I tried to do the tint myself. This isn't an issue of using a laser precut film or doing by hand. This is a business choice to try and limit people coming back if the edges weren't micro edged correctly. Going edge to edge is a very common thing for Teslas, I have never seen a Tesla or a frameless window tinted like this. Please call around town for the other higher rated tinters, they laughed at this notion. They kept telling me that my expectation is for a factory tinted window, it is not. I understand the color and process are totally different. I am expecting a window that looks like it was professionally done. 3). Mess. I don't expect my car washed or cleaned, but at least clean the mess you made. Afterwards, found some glue residue on my door panel, as well as some tint cut on the window. Things I normally would brush aside but when you are met with excuses, makes the experience even worse. Looks like there are plenty of people who are happy with their work. I might have higher standards, but I don't believe this kind of a tint job is the "norm." They will likely post in defense of why they do their edges here like this for frameless, but understand that it's a choice they make, not a widespread practice for these cars. Please do your due diligence and call around with specific questions prior to getting your tint job done. Will be going to get everything re done at the other highly rated place on the other side of town.
