Sam's Club in El Paso offers members great value on a wide range of products, including groceries, pharmacy, optical, home furnishings, office supplies, and TVs. Members can shop earlier than the public, with early hours on weekdays and Saturday. Their Members Mark products are affordable and good quality, though some commercial brands can be more expensive. Prices are competitive, but shoppers need to know the prices to get the best deals, such as water packs costing $3.98 compared to higher prices elsewhere. The store is kept clean, but customers find it hard to get assistance from employees, and more staff or help in express lanes would improve the experience. Many miss the Supreme Pizza, and suggestions include adding a cancellation option for online orders.