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October 2023 by Sara Bonilla
I received today the worst service there's is a lady really mean next time I bought something better go som where else the lady that take my order was Stefanie pls put somebody who really understand how to use soft skills cause this is not the first time she treat me like that
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October 2023 by Anahi Vizcaino
VERY BAD SERVICE !!! She gave me ADDITUDE for asking a question. She was the MANAGER. This place should get a BETTER MANAGER who knows how to seperate her job and personal emotions and not take it out on CUSTOMERS. She could really CAUSE this place to LOOSE CUSTOMERS with her UNPROFESSIONAL additude.
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September 2023 by California “Dano”
sallys is where my wife goes for all her make up and beauty products
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June 2023 by J Frias
The pretty young lady with copper hair is excellent great customer service and just nice not over exaggerated fake nice but just right.. NOW I hate to give this description but the heavy set girl or lady is horribly rude her tone of voice is disgusting ( possibly a manager) and her customer service is pathetic and useless... They say you judge how you live and I caught her looking dead at me through the ceiling mirrors she was even yawning while doing it ... Completely disgusting...and while your watching one specific person your getting ripped off by someone else... I have had 2 to 3 encounters with her and they weren't good so maybe that's why she's that way...and it was only because she's horribly rude and gave me the wrong ratio for a product that she should be familiar with she was just being who she is I suppose. Sadly she's always there when I've gone ... Maybe she needs a break or another job maybe both... Who knows!! So many other options anyways.?... Like they say and she told me on one occasion... " Go onlined."?
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February 2023 by Carol Ann
The people here are super helpful and so nice. Very sweet workers and a pleasant experience.
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December 2022 by Naomi Gonzales
It was great!! She was very helpful in helping me find what I needed. Explained the sale that was going on and what the different things for my hair were used for. Definitely going back.
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September 2022 by Betty Valencia
Assistant manager who was leaving takes lady who was helping me to assist other costumers and I was forgotten super rude need customer service training all around
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September 2022 by Jordan L.
customer service sucks! To say the least. to the bit** with the red hair specifically.... I went in to get highcolor highlights for my hair. Which is MEANT FOR DARK HAIR ONLY. I told the lady with red hair this is meant for dark hair only which is what I have, and she said I had to bleach it in order to get it to red and I said no you don't, That's what a developer is for And This color tube has bleach in it Already. She kept arguing and then proceeded to insult me about my hot roots. I knew I had hot roots bc my length of hair is darker than my roots. That's why I have to keep doing it until it matched the top of my head By only doing the shaft of hair. Which is what most people have to do. I told her what the box says and It's written in bold letters. I didn't want her misinforming people about how to use the product and for customers to cause unnecessary damage to their hair. She told me I didn't have to have an attitude and then walked away. I even walked up and apologized to her if she felt I was being rude and she said "I'm used to it. You can keep rolling your eyes and keep walking girl". Tf?? I came in so excited to do my hair and then she made me feel like absolute s*** about doing my hair. Someone like that doesn't need to work in customer service. Very poor professionalism. I told the manager about her professionalism and I just hope it was addressed so someone didn't have the same experience as me.
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August 2022 by SuperMisterkay
Great friendly staff. Some items are out of stock. Call ahead to make sure your items are in stick to avoid the drive. Overall a variety of options.
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December 2021 by k white
The curling iron option is not very short hair friendly, although the employee was helpful
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August 2021 by L Saucedo
Despite it being in a sketchy looking building the 2 young ladies that were there were very nice, courteous, and very helpful. The place was very clean and organized.
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July 2021 by evo real
Poor customer service. I think I was treated poorly because I came in looking disheveled from work and I was a male. I had to pay with cash and put about 2.00 on a card, (sorry pay days tomorrow) and it seemed to really erk the gurl at the counter. She was very standoffish, and even seemed to speaker down to me. Screw this place, never again
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July 2021 by Elizabeth Villanueva
Selina the sales rep was very kind & helpful.
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July 2021 by Vicky Soto
THE STAFF IS SUPER FRIENDLY, EAGER TO ATTEND TI CUSTOMERS
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June 2021 by Lorraine Beltran
Very helpful staff. Clean store!!
