Residence Inn El Paso offers a clean and spacious environment with well-maintained rooms that feature a comfortable layout, including pull-out beds, kitchen utensils, plates, cups, and pots and pans. Guests frequently praise the friendly and professional staff, noting their pleasant service and helpful attitude. The hotel is well run and maintains high standards of cleanliness, making it a reliable choice for travelers. The location is convenient for those visiting the airport, adding to its appeal. The complimentary breakfast is appreciated by guests, providing good quality food to start the day. However, the hotel’s pool is a notable downside, described as dirty, with a bad smell, black buildup, and poor maintenance, which discourages use. Some guests experienced minor inconveniences, such as unclean bathrooms and limited front desk presence at times, but these issues did not significantly impact their overall experience. One guest, a Marriott Titanium Elite member, highlighted the exceptional service of a specific staff member, emphasizing the staff’s pride and helpfulness. Overall, Residence Inn El Paso is highly recommended for its clean rooms, friendly staff, and convenient location, with the main improvement needed in pool maintenance.
Very clean rooms. Staff service was pleasant. I would def return and recommend. They kitchen had everything aand i did not need to request anything from the desk
October 2025
Had a nice night in this hotel. The beds were comfy. Service was good. Breakfast was typical. I would stay here again.
September 2025
Patricia Chavez serviced my room. She’s professional and courteous.
