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November 2024 by veronica mendoza
Great service! Mary helped me and kept an inside voice all the time
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November 2024 by God Is the one
I am a customer from out of town I thank Mary for great customer service and helping me with my car a Honda CRV installing some wipers
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October 2024 by milad shaheen
I went to this location to buy some wipers for my Lexus the lady that helped me her name is Mary gave me 100 % GOOD customer service great JOB MRS MARY! I'll be coming to this location from now on .
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October 2024 by Pete Luna
Mary was outstanding she help me with my battery for my gladiator..... Good show Mary!!!!
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October 2024 by Diana Castillo
Mary helped us with great expertise and efficiency. She answered all our questions and was very professional throughout the transaction. I highly recommend this store ad will definitely be coming back as well as recommending the store to my friends and family
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October 2024 by Robert Fierro
Came into to buy a battery and Claudia was very helpful and very knowledgeable on the products , she went out of her way with great customer service and made this a great experience..will definitely be back
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October 2024 by Kassie Ramirez
I called today to ask about buying a battery for my car a woman who's name she gave me was Mary was very rude since answering the phone, getting irritated and being snappy when I asked to speak to a manager she said she was in charge and refused to put anyone higher than her that I can speak to arguing with me about wanting to speak to a manager in the first place. They hung up which is very unperfessional in a work environment I called back a man answered the phone and hung up on me as well due to asking for a manager again. Very unperfessional, very rude, don't know how u have people like that working there
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October 2024 by Cody Sweat
Great service
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August 2024 by Marie Ruiz
I must say that I was quite impressed with the fast, friendly, and knowledgeable service the staff at 6100 North Mesa O'Reilly's provided for me today. It's definitely hard to find exceptional customer service nowadays! Employees are usually rude, have an I-could- care- less attitude, and are not helpful in any way, or know zilch about ANYTHING! I'll continue to come and shop at this store location in the future and refer others as well. Keep up the good work folks, you made my day!! ? ? ❤️ ?⭐
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August 2024 by Mireya Melendez
I needed a part for my car Buick and I went to this location and once I went inside the store I got greeted. They have friendly staff and they were very nice to me.The sales person that helped with my parts is named Mary, she went far and beyond in helping me with my vehicle situation . If any body needs anything for their car I really recommend going to this O’Reilly’s store.
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August 2024 by k v
I had come here to get the warranty on my battery since it had been less than a year since I got it. The employee here was very closed off and uninformative. Claimed that they couldn't do my battery install or removal and they needed to test it and needed "professional" install. The O'Reilly's at Sunland didn't take even 15min replacing my battery. No fuss. Please train your employees properly like the ones at Sunland.
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June 2024 by Brian “Moonshine” Slaughter
Great place! They have almost everything you will need for car care on hand since its a hub store(keep more parts on hand than regular stores)!!!
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April 2024 by Rafael Nicolas
I took my car to AAmco on Escondido and Westwind. They were to replace the CV Axle. They ordered and installed the wrong part from Oreilly's on Mesa. When I got my car back, a few days later there was transmission fluid all over the driveway. SHAAMCO returned my old part in the box the new CV Axle came in. I complained to SHAAMCO but they denied everything. I went to Oreilly's and showed them the part SHAAMCO installed. The manager (Richard) said it was the wrong part. When I told him that SHAAMCO had bought the part, he clammed up and went silent. I asked for the purchase record and he said he could not do anything at all. The purchase record below is the actual purchase record. But the part MP 1243 has not been stocked by Oreilly's for years. Oreilly's substituted MP 1243 with GM8048 a direct part exchange to the part Orelly's now carries. The box below shows the part number GM8048 and Oreilly's store number #5939 in blue marker. The computer pic below shows an Oreilly;s computer (from the store) that GM8048 will not fit my car. The car's information VIN is displayed in the pic to assure accuracy.I complained to Oreilly's District Manager and the Regional Manager. I filed a BBB complaint on SHAMMCO and Oreilly's as well. In the response to the complaint it appears that Oreilly's somehow felt that I was committing fraud, they went so far as saying this to SHAMCO. I got this in writing from the BBB complaint.Long story short, Oreilly's helped SHAMCO cover up this situation. Oreilly's disparaged my car and called me a fraud for trying to find answers to why my car was worse off after installing a part that they sold destined for my car, and paid for with MY money.Beware!
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March 2024 by Lawanda Easterly (Juan)
Awesome service and very reasonable prices for all your auto needs. Highly recommend this location for auto parts and car accessories.
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March 2024 by Laraine Schollmann
Great service
