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“Felipe Sanchez is the best sales man I’ve ever meet. He really took care of me when I went to buy my cell phone and he gave me the best service. So happy with the customer service he provided me.”
“Always a pleasant visit anytime I visit. Excellent service every time with very patient and thorough support to resolve any issues and to make sure I have everything I need to be happy with my service.”
“Excellent customer service, kindness and disposition.
I was attended to by Priscilla and I feel very satisfied; His Human quality makes the cricket experience very pleasant.”
“I cannot express the gratitude I have for the customer service Ram provided during my visit. He was exceptional in his communication and took the time to help me with my issue(s). Once again, Ram, thank you for your dedication!!!!”
“Prem was excellent. He helped me on my cracked screen and service was quick! Just 30 minutes. Recommend coming by for any cell phone accessories and repairs. My phone looks just as new!Best in cielo vista mall.”
“Absolutely fantastic service. They were immediately helpful and had my phone fixed in about 90 minutes which was when I was told to expect it finished, very prompt and worth the wait.”
“We came to see find a phone, and check for the plan, JESSE that works there was super helpful, very very patient with us that we won’t have the knowledge of technology. He show us the plans, phones, and the options that he had. I’m so great full for all his hel, I wish all where you go, anything have the patience he had. Thank you??!!!!”
“Great service great staff took my cousin to get service since he goes to Mexico a lot, couldn’t of made a better decision than cricket Great price quality service”
“Jacqueline was super helpful and patient with our requests. She made sure all our questions were answered and we were able to get a new phone with a reasonable bill that same day!”
“I went to boost trying to get my phone fixed. Instead I walked out with a brand new phone. Luis was the greatest! he got me a new phone that worked well with my budget and was very informative on the new phone I bought. I recommend anyone out there that wants a new phone. This is the place to go.”
“I visited other AT&T locations before and only in that place did they know how to answer my questions, they gave me several options and took the time to explain each of their plans and I was able to choose without a doubt which one would be the right one for me, all the staff that I had before very friendly and I did not have to wait for the equipment like in other places, I recommend that store, very different from other stores, they do have personalized treatment”
“Came in because my android auto was no longer working. I figured first stop here before I go to the dealership which takes forever! I spoke with the manager and she was able to find a fix on Google for me even though it had nothing to do with my phone. A+ customer service!”
“Luna at 9728 dyer helped us and was great; she went above and beyond to help us get a new phone. We went the first time and for some reason the system was not letting us change from another company to Cricket. She still did everything she could to try to help us. She has a big heart, we went again and this time we were successful to get the line to transfer. I would highly recommend anyone to go with her as she does everything she can to help you and provides the best service possible.”
“Arturo and David helped he's with excellent customer service!! Any questions we had they answered with no hesitation. Thank u guys keep up the amazing work !!!”
10:30AM - 7PM
8899 Alameda Ave #104, El Paso
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“Chris is the best he helped me with an iPhone 7+ that was pretty messed up and he had it ready for me less then an hour. They don't scam and tell you whats the real problem with your phone and when or how long they will have it ready . Highly recommend.”
“I walked into this Montwood store and was greeted by Otto upon entering. Otto was friendly, helpful, patient, and soooo understanding. I really appreciated his help, even though my needs took longer than usual. All the staff was friendly but Otto was a ROCKSTAR!”
“Had to do an exchange on my phone and the young woman that helped me was amazing. No excuses or side stepping.. Said yes, we can do that. 20min total and I was on my way. Thank you Victoria. You rock.”
“The representative who assisted me was so patient and thorough! I am grateful to have had such a positive initial encounter with the company, and happy I made the switch! I wish I could share the young man’s name but, if management could find him and recognize his performance I think it is well deserved.”
“Kudos to Andres and Manuel for top-notch customer service. They were very helpful and patient explaining different services available to you and they saved us money with our new plan. Knowledgeable and quick service too. Thanks again guys for not treating us “like another customer.””
“HELLO I JUST WANT TO COMMENT THAT IN THIS LOCATION THEY WERE VERY KIND AND PROFESSIONAL THEY HELPED ME WITH ALL MY PROBLEMS AND I THANK THEM FOR EXCELLENT SERVICE ASK ABOUT YOUNG JORGE HE IS AN ONEST PERSON AND WITH VERY GOOD CUSTOMER SERVICE THANK YOU”
“This is hands down my favorite location to go to with any of my AT&T needs. The staff is always super friendly and helpful. Even on days when they are really busy they all make sure everyone is attended to quickly. The store manager has gone above and beyond every time I’ve been in there to help me get the best out of my service. She’s been especially helpful for helping me find the best deals to save money and get the latest equipment. I’ve always have a great experience whenever I’ve had to come into the store for any reason. Thank you all.”
“Great customer service. Provided my husband and I with great alternatives that worked best for the problem at hand. Provided us with great information in regards to our account. Thank you Alec for your great professionalism”
“They satisfy me beyond expectations. I love Mark for all the hard work he does for me and everyone he has helped. I will continue to respect and support you Mark.”
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“I want to give a Shout out to this store... all their staff are nice and welcoming.... Celest and Jacob made our upgrade transaction easy peesy. Being new to ELP, it was nice to be received with such hospitality. Thanks ya'll”