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October 2023 by Brian Harvey
Customer service is horrible, the guy likes changing cellphone plans with out informing customers on details. The guy took me off my best plan. Cam back to let him know his answer was to acknowledge his wrong and tell me to next time go to another store... I would like his manager to contact me please ?
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January 2023 by Eduardo Alvarado
No deals on Samsung cells on black Friday and on Christmas. Bad deals.
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November 2022 by angela mercado
I walked in for help with my acp account. The girl there her name is Liz she didn't want to help me and threatened to call the cops on me. I have had several issues with this store and will not be going back and I made a complaint to the company itself
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October 2022 by Pablo Holguin
Had problems with my phone and they fixed the problem! Excellent customer service
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November 2021 by Wen-Yee Lee
Dafne is super friendly and helpful. She is professional and knowledgeable. Highly recommend.
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May 2021 by Cindy Salcido
Dafne is such a great employee ..... Definitely coming back just because of her great service
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May 2021 by Desalyn Zapata
Great service daphne is awesome as always!!!! Definitely coming back to this location
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April 2021 by Destiny Zapata
Just got my new phone dafne helped with with everything great service you won’t be disappointed!!!!
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March 2021 by litzy manriquez
Just went to get my new Iphone activated and had such a great employee help me her name is Dafne.
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January 2021 by Daniel Hawes
My wife and I just had the best experience at the Metro at 5300 Doniphan El Paso Tx..we are long standing Metro PCS customers and we have never experienced customer service like we did today. A young lady named Dafne went above and beyond to selflessly serve us.. It is employees like Dafne that ensure our continued loyalty to Metro PCS. THANK YOU DAFNE you are excellent at your job! God bless you!
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January 2021 by Linda Yuen-Hawes
Dafne is very knowledgeable, helpful, courteous, and resourceful. Extremely important qualities that I value and I hope MetroPCS knows what a gem of an employee they have in Dafne. Thak you Dafne, I am very grateful for the service you provided me today.
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December 2020 by sylvia G
(Translated by Google) Fatal. The young woman who attended me was more attentive to her phone (texting) than what I was requesting(Original)Fatal. La joven que me atendió estaba más al pendiente de su teléfono (texteando)que lo que yo estaba requiriendo
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September 2020 by Ede M Alcantara
Great ? service friendly young Lady very attentive n helpful at this location
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January 2019 by Sam Macias
DO NOT MAKE YOUR PAYMENTS HERE!!!!They accepted my payment made changes to my plan and did not apply my payment. They are Thieves!!
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October 2018 by M'chelle Daniel
Extremely unprofessional! I bought a phone just the other week. My new phone stopped functioning due to manufacture error. I got the store 10 minutes before closing and they shut the door on me. Next day I arrived with plenty of time but was greeted with negativity. They would not assist me period and said that it was my fault. I was appalled by the fact that even the manager agreed with the employee. I was extremely disappointed with customer service! Rude employees and completely unhelpful!
