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August 2023 by Andy A.
Worst experience I've ever had at a store definitely one star I would not shop at this Mac and this location. It's better to go back inside Dillards this is the worst Mac store. I ever shop that they don't really care about anything and there's not even customers inside the store but if a man comes and buys for his lady, don't you think he wants to buy the best? Anyway, I got the receipt and I can tell you the girls name who does not belong at this location or any customer service location. The value for Mac by itself is a great product, however employees representing the store should do so cheerfully. This was not a great value in any which way. I am honestly thinking about returning my products and buying it at Dillards. And that's probably what I'm going to do right now.
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July 2023 by Kaylin Saucedo
Karla is super sweet and is very helpful! She helped me by getting the lip gloss I wanted and everything turned out great ! Thank you so much!❤️
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June 2023 by Lorena Avila
I have always been so lost when it comes to make-up, so my sister suggested we go to Mac at Cielo Vista Mall. I don't regret it for a moment. I was helped by Karla Ponce. Omg, I can't thank her enough. Even though they were very busy, she gave me great service, gave me excellent tips, and she turned out not only to be very knowledgeable and talented but super nice as well. Loved her service and loved the Mac products I bought.
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February 2023 by Mercu T
First time here to get my make up matched for the first time EVER! The young beautiful girl with long black hair and tall who I wish I got her name was so so SO nice and helpful. She matched my skin tone in seconds when I have never been able to in years. She is truly an expert! I am so thankful and was so satisfied with her customer service. The whole experience was extremely pleasant.
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November 2022 by Karla R
This store is AMAZING!! I went in looking for a lipstick but the makeup consultant that helped me was soooo patient and understood what I told her I needed. Well I came out with other items that helped my makeup look better. Thanks Marty for all your help. We need more people like her and her manager!!!!
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August 2022 by Angela Ortega
I placed an online delivery order today and received the wrong foundation color so naturally I was bummed. I called the store, and spoke to David, and was in disbelief at the exceptionally customer service the Mac store provided, they were super apologetic at the mishap and corrected the issue immediately. I appreciate it. Thank you David and Jessica! Keep up the great work!
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August 2022 by Alma Jurado
Amazing customer service by David. He went above and beyond to help me!
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June 2022 by Mon M
The girl was very nice and pleasant. But there registers were not working so we tried 3 different registers til one worked... Looked at my account right then and there and was charged twice! Told the girl, but said it was just pending and wouldn't go through, checked today and it went through twice....
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March 2022 by Nicole And Anton Hatcher
Thank you Jessica so much for doing my make up on the drop of a dime!!! You killed it! I asked foe something classy and simple but you went above and beyond. I never wear make up but now Im addicted. God Bless you
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December 2021 by Charli X Barraza
David has come through for me time and time again. I never in my life thought I would have a favorite MAC makeup artist, but this fantastic artist has gone above and beyond repeatedly. He even helped my husband figure out which brushes to get me for Christmas- while ensuring I would get the points for the purchase without the surprise being ruined. When I tell y'all I make a trip to the busiest mall just to buy from this guy, cuz I know I'll get the best deal, and the best advice, and the best service- this is the one.
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July 2021 by Luis Romero
Best perfume and cologne selection in town! Layaway program and great prices! Thanks
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April 2021 by Alexis Smith
In love with the new glossy tints ???
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February 2020 by Jesse Adame Adam
Good prices
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December 2019 by Sarah
I went in to test out a lipstick and the lipstick on display was filthy...had stuff stuck to it, so I asked the employee for sanitizer spray or a disinfectant wipe, and she gave me a dry Kleenex lol Umm NO. I really hope this isn’t a MAC thing but rather a d*** employee thing. Customers, please don’t accept that....have the product truly disinfected before you use it!!!
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October 2019 by Nancy Hernandez
LOVE the Versicolour Cream Lip Stain unfortunately I have bought 2 with both of the stains the brush has broken off inside the bottle! I went to the store and since it had been a few months that I had gotten the stain there was nothing they could do. I purchased another stain because I really love it I am just disappointed with the defective brushes. Not sure if has happened to other people. Hoping this can be something that can be fixed.
