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March 2024 by Jesus Borjas
Great experience coming to this store! Been a customer for years now and their quality of products are legit. Great customer service every visit.
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March 2024 by Saul Salas Jr
Great Glasses, Randy was beyond helpful, very knowledgeable, great customer service.
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March 2024 by Alfredo Caraveo
Mary Lou was amazing! Great service and very kind! Had a great experience!
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March 2024 by alexander aranda
Grate service got everything I needed ?
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March 2024 by Myra Ayala
We came in to the Lens Crafters in El Paso and Courtney was immensely helpful. She took the time to make sure we got exactly what we needed. Went above and beyond to give us the best customer service and we really appreciated it!!! Thanks Courtney!!!
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March 2024 by Clarissa Flint
Very friendly and welcoming staff! Great quality and selection!
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March 2024 by Rodolfo Castro
Randy was amazing I will be back
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March 2024 by Anthony Marcus
Walked in with a pair of glasses I didn’t think could be fixed and to my delighted surprise got fixed! Clarice was very helpful and amazing with her knowledge! Highly recommend coming here before going anywhere else!
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March 2024 by Fabian Pastrana
Randy helped us out, the whole family. Various selections, worked with all of our insurances. Amazing representative, very patient and worked with all our needs.
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March 2024 by Ana Gutierrez
I saw some round glasses on the website and I came to see it. Unfortunately, I didn’t find it. The good thing was the person who helped me because he went above and beyond trying to find something that I really like. He was very helpful. At the end I found something that I like. He told me that my glasses will be ready in 7-10 business days I got them in three days. Thank you very much!
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March 2024 by R Thomas
So I called earlier this week and verified that they accepted my insurance. Now that I’m at the store they tell me that they accept my insurance but they don’t. I asked what that means they said that they accept my insurance but I’m out of network and so they don’t accept it. How can you possibly be both at the same time accepting of something and not accepting of it?The employee who was helping me could not answer my questions with a simple yes or noThe manager can to help and he also could not give me a straight answer.I was about to spend a lot of money there because I was willing to get two new sets of lenses and a new set of frames with lensesOh well their loss
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February 2024 by VANESSA CARMONA
Me and my family have been coming to lenscrafters for years now, and everyone is always super nice but today Courtney went beyond and over to help us, she is so amazing super nice. Just want to say thank you for helping us pick out the right pair of glasses
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February 2024 by Ember Rose
We stood in the store for five minutes and no one offered to help at all. Everyone just walked around us and didn’t even say hi or that they’d be with us.
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February 2024 by Veronica Contreras
I went in for an adjustment to my Tiffany rx glasses and the lady who assisted me was very helpful, kind and just amazing. As a runner, I needed some rx sunglasses I can run with so I don’t use myTiffy’s and she assisted with picking the perfect Oakleys for my daily running on the Franklin Mountains. She explained lenses and was just very detailed with everything. I did purchase some rx Oakleys and walked away a happy shopper with my adjusted Tiffy’s. She was amazing! My second time visiting and service was just as awesome and the first. I completely recommend this optical and location.
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February 2024 by Pamelaa ruby Ramirez
Bought glasses online and they came in a little crooked came into the store and was fixed perfectly right away and it’s freee!
