-
November 2023 by Alex Myres
The Gentlemen treated me like if I call the towing company every day! It was raining and when he contacted me on the phone he had a lot of noise that made it impossible for me to hear what he was saying. Anyways. Poor service! I have used this service way in the past and it was an excellent service. Unfortunately one person makes the difference.
-
October 2023 by Abraham Montes
Great prices, prompt service, and great customer service from Cruz. My number 1 choice if I ever need help towing vehicles.
-
September 2023 by Caitlan Whitefield
Very professional and friendly. Made us feel comfortable in a situation that was not ideal. Handled our car with care.
-
August 2023 by John-Paul Fino
Used then a couple of times. On time and very professional.
-
July 2023 by Richard Ramirez
Don't waste your time with this towing service!Called and was told it was gonna be 1 hour to 1 and a half and had to cancel because we waited for 2 hours just to be told we had to wait longer!If I could give zero stars I would!!They won't even call you to give an update!!
-
April 2023 by Kristina Rodriguez
Very Patient and kind at 2 am.
-
November 2022 by Claudia Reyes
Very good, reliable and affordable, plus they take cash!!
-
October 2022 by Nobody Asked
Honestly the moment I called they picked up no hold then they spoke both languages (English & Spanish) and were really fast! I would recommend when you’re stuck at El PasoServices: Car towing
-
September 2022 by Arturo Mireles
The gentleman who brought my car was very nice and very professional but I had talked to the Secretary of letting her know that I was going to pay with a credit card and she told me that was okay when he came and dropped off my car he told me his machine was not working and I had to pay cash so I had to go to my local bank and get the money out very unprofessional
-
August 2022 by Bradley Baker
These people are on time and SOOO reasonable in pricing. They are my "go to guys" from now on whenever I need a flatbed.
-
July 2022 by Guadalupe Ramirez
Amazing Experience!!! I needed help with a tire change because when I tried it went horribly wrong. I called Kamel Towing and first off the lady who answered the phone was really nice! She was able to answer my questions and gave me a price up front and the price she said is what I paid. She dispatched someone right away and told me they would be there in 30 min. The gentleman showed up sooner, he exceeded expectations. Cesar was able to change my tire super fast, but more importantly he was very professional and informative. He informed me about how to properly use my spare, which I really appreciated. Once he left, my car wouldn’t turn on anymore. At this point I lost it, I was an emotional mess. I called back and asked them to send him back, and he indeed came back. I was amazed by the compassion and kindness he showed me. He reassured me everything was going to be ok and he would help me. Apparently my battery was dead, he jumped my car and I was able to get my car back on. Cesar exceeded the expectations I had, he went above and beyond and was patient with me. Thank you so much Kamel Towing and Cesar for helping me on this difficult day. I will definitely be using then next time in a bind and will be recommending them to everyone who asks.Service: Tire change
-
May 2022 by Acacia Baum
This company victimized a man twice. After his car was stolen, they charged him appropriately $800 to retrieve his vehicle. They also failed to provide him with documentation that they took the steps in contacting him via certified mail, which is a step they are legally required to take. I get it, this is a business but the complete lack of decency is just disgusting.
-
May 2022 by Itzel Vizcarra
Great service!The truck driver was very friendly and the price was good considering the distance.Driver was on time so I did not wait for long. Thanks! ♡
-
May 2022 by David D.
They had good quick service. Staff was very professional.
-
April 2022 by Big Ann
Me and my husband had our truck towed by AAA at night and needed somewhere to store it since we lived out of town. I called this towing company at 8pm and out of 10 other companies we called, this is the only one that would store it! The truck was totaled and tool boxes and a fuel tank needed to be moved to our new truck. There were 2 guys that helped my husband move it all...AMAZING service!!! Would definitely recommend
