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January 2024 by Christeen Wade
Really like Joann's and have shopped there for many years. The employees are nice and helpful but there is not enough employees to do do all the maintenance needed to keep the prices/sale prices listed on the shelf tags up to date.
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January 2024 by Maria Elena Navarro
Store is full of all kinds of crafts and ideas for beginners
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January 2024 by Melissa
Tina was awesome!! So was the gentlemen at the front checkout but didn’t get his name :) 10/10 service
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December 2023 by Leslie
I love Joann’s fabric I come here for all my fabric and craft supplies. They have a huge selection of fabrics to choose from and they are constantly restocking with new and unique fabric. Additionally they have a good selection of holiday items right at the front for every occasion so it’s great for holiday shopping. The staff is always very kind and helpful. Cutting fabric is quick and there is usually little to no wait. I will always come here and shop for fabric for all my crafts
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November 2023 by Skywalker Martinez
Very nice chain store they sell very affordable and costumer service ? ?
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September 2023 by Gabriel Aguirre
Only one person on the register. And nobody else around. I think I waited in line for at least 20 minutes or more. I believe there's only two people working total a day. No manager around or anybody else.
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September 2023 by geli Campos
Shame! Shame on the manager that was working at Joanns today around 1:20 pm. Why were you so rude when I asked you if you have punch needles sets? Why did you keep saying in a loud voice "a needle, a needle, is that what you want?" I was nice and ignored your rudeness. I did not understand why you showed you were upset to be working at Joanns. I hope you change your attitude, remember your representing a business that prides itself in helping customers. You are in a leadership position, so I hope you learn how to act like a leader. Your service does not even deserve a star!
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September 2023 by Izenia Campos
On September 12th around 1:20 I had a question about a product, and the manager was very rude. I came to the store for guidance and she responded very sarcastically towards me. I don't understand why some people work in customer service and become bothered by someone asking for help. This is very disappointing especially coming from management.
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June 2023 by gloria mendez
They have a huge variety of arts and crafts supplies. Very clean, very organized.
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May 2023 by Deni Padilla
Large selection of fabric, it may seem there's a lot of ribbon but the selection is actually not that great. Lot's of aolid colors and not much print ribbon. I was a little disappointed on the selection. Lot's of activities and various hobby materials. I do really like the coupons and how we can stack up some of them. Also, additional discount for certain groups such as: teachers, military and more.I'm not a huge fan on the home decor.
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April 2023 by J Maxx Balgemann
Joann, at this far east El Paso location, is a nice store with a wide variety of items for sewing and crafts. The store had in stock the specific product we were looking for, which was a Singer sewing machine 6800C. A good price, and we got a couple of other items. The store seems a little shorthanded on staff. Yet, nothing has been the same in retail post-pandemic.
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March 2023 by Nancy Torres
This is the only location in town and I love it! Everyone is to friendly and the store is well stocked and clean.
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February 2023 by michael foote
Brinell did a great job helping me with returning some unused fabric. Thank you so much for going above and beyond!
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February 2023 by Brie Bentley
I honestly cannot describe how much I HATE this store. I run a small business that is very close to crafting related, every time I need something in a pinch or want to find something close-by I’ll see that it’s “in stock” at this store, but every single time I’ve gone in to pick it up- it’s never there. Not in stock. Nothing. An absolute waste of time. The employees are always super nice but I always get the same “the online stock isn’t accurate.” The only reason I’m writing this review at all is because it happened again, for the 3rd time this year. I don’t know what corporate Joann needs to do to fix it, but it’s infuriating. My advice, go to shop around, but don’t bother if your looking for something specific, especially if you see it’s “in stock” on their website (specific to different stores) it won’t be.
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February 2023 by Andres Carrasco
The store is well organized and the staff is very helpful. There are quite a few projects for kids and adults to purchase and plenty of fabric, yarn, and thead for your choosing.
