JCPenney is a well-known retail chain offering a variety of apparel and home furnishings. Customers appreciate the store's cleanliness and the helpfulness of the employees, which contributes to a pleasant shopping experience. Many shoppers enjoy browsing through the wide selection of clothing, shoes, and accessories, often finding quality items that meet their needs. However, some customers express disappointment with the pricing, feeling that certain products are somewhat expensive. The big and tall section for men's shirts has also received feedback for lacking variety in sizes. Despite these concerns, shoppers often leave satisfied after discovering great outfits, especially for work. Additionally, the availability of online and store discounts is noted as a positive aspect of the shopping experience. Overall, JCPenney continues to attract customers with its range of offerings and commitment to quality.
Aside from the long lines for the holidays and some areas that were a bit messy from customers not bothering to put items back where they belonged it was very easy to find things and the employees were very helpful with any questions customers had.
December 2024
Misleading advertising regarding 50% promotions on second items of clothing.
October 2024
Location had a huge clearance event, great prices and selection
