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July 2024 by Rosa Licon
I went in for hair color and highlights, the highlights are terrible, some are brassy some, blonde bordering on greenish. I told the stylist I wanted some thin subtle highlights. The haircut is uneven. I regret this so much! I went to JC penny salon thinking I would be safe having this done!. I am calling today to speak with a manger so someone can FIX my hair! This disaster cost me almost 200.00!
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April 2024 by Michelle Campo
Website says they close at 7:00. I was aware the mall closes at 6:00. Came at 5:10 with my 10 year old son and the refused to give a cut. 45 mins before they close. They were completely empty . Horrible customer service.
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April 2024 by Jason L.
Good place to go to and to have fun do a bunch of shit too it's a great fucking storm so yeah
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February 2024 by Chelsey Norris
If I could rate -1 I most definitely would. I had an appointment to get highlights. The hairstylist I was assigned to was 45 minutes late. She was extremely unprofessional while she used foul language while we’d talk throughout the session.
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January 2024 by Priscilla Lopez
If I could give 0 stars I would!!! Took my daughter to get her hair tinsles done and a week later they started falling. Went back so they could fix them the employees were super rude and was told the girl that did my daughter’s hair had to fix it. Put an appointment for Saturday at 2:00 the girl showed up 45 minutes late. I requested a refund where then the manager and the other employees started smirking and rolling eyes thank god I took a video where I will be sending to corporate! Thank you Joe Battle JC Penney salon for your amazing customer service. The employees from cielo vista should take training super disappointed.
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October 2023 by Jessica Karlsson
Awful service. I went in as a walk in for a simple hair cut. I asked for face framing and left with botched hair without noticing, noticed a few days later that the pieces around my face are completely uneven. I refused to get it fixed by them again and asked for a refund, they only wanted to refund me 25 dollars when the whole thing cost me 50 plus tip. Never going back again, I made a dispute with my credit card and hopefully I can get my money back.
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July 2023 by Manny Ramirez
Ask for Mary! The entire staff is very customer service oriented. Keep up the great work.
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May 2023 by Jessica Sanchez
Awful service. I went in as a walk in for a simple hair cut. I asked for face framing and left with botched hair without noticing, noticed a few days later that the pieces around my face are completely uneven. I refused to get it fixed by them again and asked for a refund, they only wanted to refund me 25 dollars when the whole thing cost me 50 plus tip. Never going back again, I made a dispute with my credit card and hopefully I can get my money back.Services: Haircut
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March 2023 by Bonnie Mel
Can’t express how much I appreciate Valerie she understood what I wanted and delivered!! Thank you highly recommendServices: Haircut
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February 2023 by Diana Artalejo
Paulina is great. I highly recommend
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January 2023 by Carlos L.
We waited 25 min to see if someone would help us in the jewelry spot, the ladies in the photo was just staring at us didn't bother asking if we needed help. 25 min and not one eye contact till I took a photo I'm surprised she even looked at me horrible customer service!
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January 2023 by Lily Sanchez
Fast service and delighted with my haircut and color.
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October 2022 by Samantha Good
A "master" hairstylist there tried to scam me today. I have been going there exclusively for 3 years, for some reason my past appointments weren't in their system. A hairstylist who wasn't there today, who is fast and knowledgeable, would lighten my roots quickly, cheaply, and without bleach (since I'm already blonde). I forgot the name of what she usually does for my hair. The "master" there today didn't know how to do that, told me I couldn't of had that done there for the price I said, and she said it would cost $180 dollars. So I basically got called a liar, and she tried to scam me since she is a "master".
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September 2022 by Tammy Fite
Called on a whim, and they got me right in! Paulina did an amazing job, and above and beyond! Thank you!!!
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August 2022 by Jasmine Cook
Just got my hair cut today by Alex Gomez and she is amazing. Had a great conversation with her and my cut looks fantastic! So happy I got it done. I have very thick hair and the layering she gave me made if feel so light and heathy. I’ve came here a few times and all the staff is fantastic. I definitely recommend coming hereService: Hairstyling