Hotel Indigo El Paso Downtown, an IHG Hotel, is a popular choice among both business and leisure travelers visiting the area. The hotel is known for its clean, comfortable rooms and exceptional service, with guests consistently praising the friendly and attentive staff. The hotel's location is ideal, situated within walking distance of various restaurants, coffee shops, and bars, as well as the nearby Chihuahua stadium. Guests can also enjoy the nearby San Jacinto Plaza, a great spot for taking in the local area. While the rooms are described as "basic" by some, they are noted to be clean and nicely decorated, providing a comfortable stay. However, some guests have mentioned the lack of certain amenities, such as a refrigerator or microwave, which may be an inconvenience for some. The hotel's pool area and on-site bar are praised for their pleasant atmosphere, making it a great spot for relaxation or socializing. The hotel also hosts live music on the weekends, adding to the vibrant ambiance. Overall, Hotel Indigo El Paso Downtown is a solid choice for both business and leisure travelers, offering a convenient location, clean accommodations, and exceptional customer service.
Room and area was nice. Unfortunately my AirPods were left in the room after checkout and were stolen by housekeeping. They were able to be tracked to the hotel before leaving hours later. Things happen and this may be a bigger tell about management but a bummer none the less.
February 2026
Everyone was very friendly and knowledgeable. Check-in was a breeze as was checking out. Our room was very nice and even ready early. Very nice stay!
February 2026
This hotel was nice and our room was comfortable. However the open air bar played crazy loud dance music until 1am, so loud that with even noise cancelling head phones couldn’t drown it out. Must be a standard problem because the front desk offers ear plugs.
