“I was on the search for dog food and not sure what to get. Daisy helped me find the perfect food. She ended up convincing me to get the credit card so I can get rewards for the dog food I will be buying.”
8AM - 8PM
4531 Woodrow Bean Transmountain, El Paso“Kenny Brown saved the day, this employee went beyond the extra mile and found a special bit for me that I desperately needed to remove a security door. Spent about 10min trying to find it and at one point I gave up and was about to leave and Kenny came running 4 aisles away saying
"I found the it"
Much appreciated Kenny”
7 AM - 10 PM
1025 N Carolina Dr, El Paso“The cashier explained how to use the online app coupons. They are used after everything is scanned. It was easy. You have to open the app, go to to coupons then they scan your barcode and ty he it drops the coupon amount and then you pay.”
“Ran into the most polite and helpful young man today who said his name was Diego. I have had not so great experiences before so I’m glad they are finally putting more thought into who they hire.”
“Raul was the BEST CUSTOMER SERVICE EMPLOYEE THAT COULD HAVE HELPED ME TODAY!!! After asking 2 other employees that just directed me to an aisle, I almost gave up until I ASKED RAUL FOR HELP!!! HE WENT ABOVE AND BEYOND FOR ME TELLING ME HE WAS GOING TO DO EVERYTHING HE COULD TO HELP ME AND HE DID!!! THANK YOU RAUL HOME DEPOT NEEDS MORE EMPLIYEES LIKE U!!!!”
“I recently visited Home Depot to purchase a door and had the pleasure of being assisted by an extremely helpful employee named Levy Schrock. I was accompanied by my elderly father, turned out that both he and Levy are veterans and exchanged stories. Levy's respectful and courteous demeanor towards my father and me truly stood out. His professionalism and dedication make him a valuable asset to your company. Our experience was significantly enhanced thanks to Levy's assistance. Thank you, Home Depot, for having such outstanding staff.”
“This is the nicest customer service I’ve experienced at a Home Depot. I went out of my way to come to this one because they’re so nice and understanding when you need help. They don’t make you feel dumb.”
“Had a issue with paint, the lid wasn't sealed tight and spilt on my driveway. Spoke with Paola the manager and was able to replace the paint and provide paint thinner to resolve my issue. Very friendly and actually care about their customers.”
8AM - 8PM
7545 N Mesa St, El Paso“This is the nicest customer service I’ve experienced at a Home Depot. I went out of my way to come to this one because they’re so nice and understanding when you need help. They don’t make you feel dumb.”
“Lowe's home improvement.
My go to store. Have yet to be disappointed by the teams there. They are very hard working and have a very positive attitude. They are patient with their customers and will treat your situation with urgency and respect. Shout-out to the lumber department and the cashiers that rotate there as they have made many of my trips easy and worth my time. Cashier Genesis, and the lumber guys, Chava, Richard, and Mike have become good friends. They greet with a smile, take your business seriously and give valuable information.”
“This Lowe's store should be the model store for Lowe's. We had help in finding everything we needed and help getting the truck loaded. The people did not run and hide like in other stores, the manger needs to be promoted and train other mangers what they need to do to have a wining store. Fred Barnes”
“I have used solo Hardware for years, Chris always goes above and beyond to make me feel like a valued customer and Gary continues to help with my cabinets, doors and hardware or both. I have gotten custom interior doors in as fast as a day turn around. keep up the great work team!”