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February 2017 by Viviane A.
This place is gone! Closed. Don't waste your time making a trip there. I went there yesterday for the first time and was not sure I was at the right place, but there was an empty space that still had a paper posted at the door with nail designs and a huge sign above the business saying available for rent.
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October 2016 by Steffanie Toth
Worst place ever don't even bother. It's a salon but they only have a stylist come on once a week so they're pretty much only good for getting your nails done and even then I still wouldn't become because their customer service is awful.
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September 2016 by Deshaun Baldwin
HORRIBLE customer service!!! Don't even waste your time . how are you called "hair play SALON and spa" and you don't even have a hair stylist for literally 4 days at a time and didn't even care or think it didn't matter ...
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August 2016 by gracie Garcia
Sebastian did an awesome job, and the customer service I received was great , very attentive personnel!!!Go and get yourself pampered!😊
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August 2016 by Kay Stracener
I asked for my hair to be layered and she apparently didn't know how..I have hair to the middle of my back and she didn't even layer the bottom she did like a Bob at the top which isn't even and left the rest just long and no layers..I'm never going back there.
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March 2016 by Stephanie Y.
I've been here a few times for pedicure and updos. The employees are all very nice and friendly. They give amazing pedicures and take their time. I've never had a haircut but I loved my updo!
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August 2015 by Looks By Arie
I love Felicia! she does amazing work with nails. i recommend her. giving 4/5 because i book times come in and have been told 3xs my appt was 30mins later...which i know is incorrect but i wait..
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August 2015 by Charm Salinas
Great and fun place they took me in at the last second… got a bleach root touch up at a great price
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April 2015 by Mercy B.
I went here for a mani-pedi and had an appointment and group on voucher. When I got there they said they do not take group on vouchers on Fridays even thought I made an appointment. Owner said only take appoint on Tue and Thur. I called to set up an appointment for Tue, told her I had voucher and it was for mani /pedi and they close at 6 but latest appointment they would give was for 4pm. I asked how am I supposed to use voucher if I work until 5 and they don't take voucher but Tue and Thurs. She then said she could set it up for Fri or Sunday. I had been there the previous Friday with appointment and they would not take me. Place was dirty and messy and staff extremely rude. I do not recommend this place to anyone.
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March 2015 by Esra M.
I got my hair done by Rachel here, about 4 weeks ago and I loved it. The color is great and she didn't cut too much, just as much as needed. The salon could be a little more clean but it's still not too bad and the atmosphere here is just real relaxed and friendly. They do hair, manis and pedis, and wraps too I think. Their nail polish are from China glaze and opi, and the hair color is also a brand but I forgot which one. I'd definitely recommend their services. Also, the location is very convenient for anyone working or loving on Ft. Bliss because it's right outside Cassidy gate.
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August 2014 by Mariaelena Rodriguez
Place is dirty and the customer service is very bad.
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August 2014 by Kema BEAR
Received a groupon from Hair Play. I purchased a basic facial. The set-up of the salon is very nice inside. The facial I received was also nice and relaxing. Will/would visit again.
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August 2013 by Melissa G.
My husband and I went to get Swedish massages and it was terrible! The moment you park, you know you're not in a good neighborhood. But we decided not to judge a book by its cover. When we went inside, it looked like a typical salon. I was taken to a cold, dingy, back room with fluorescent lighting. Not the atmosphere I expected for a relaxing massage! The actual massage was ok and the girl was very professional, but the oil was thick (like baby oil), and after the massage, I was greasy from hair to toes! My husband's experience was a lot worse. On top of being left greasy, he said the therapist kind of poked him and did not seem to know what he was doing. He left with even more stress than when we arrived. We couldn't wait to get home, take a shower and put that experience behind us. Never going there again.
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August 2013 by Lisa Roberts
The hair cut I got was a beautiful cut, but was obviously shorter than I asked for.
I recently moved to the Fort Bliss area. A female Soldier, friend, recommended me, but I didn't ask her how much they normally charge her. Afterwards, I was a bit shocked at the high price. When I asked my friend how much she pays, I realized even though I received the "10% referral discount", I was still charged 50% more than my friend pays for a VERY similar haircut, with the same hairdresser. How can that be?
The worst of all, I also got my nails done. Simply a clear acrylic overlay. By the time the nail tech was done my cuticles looked like ground hamburger meat. My hands hurt for days. And the overlay was the worst I had in the 15 years since I started getting them done, regularly. They started to chip and crack within 2 days, they were uneven, and had bubbles; some with moisture in them. After a week, I had to soak them off myself, as I was afraid I was going to get a fungus from the moisture trapped under the acrylic on top of my nail. I've had beauty students do a better job. Finally, the girl who did my nails also did my toes. She either doesn't know or forgot to add a clear coat to my toes before adding the dark red color; causing my toe nails to stain from the color. This was a couple of months ago, and of course the staining is still growing out.
I would recommend the hair cutting service if you want an absolutely beautiful cut, willing to put your hair in someone else’s vision and have the money to pay for it. But I would not even refer my worst enemy to the nail tech...okay maybe that one rude co-worker.
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July 2013 by sarah llamas
I purchased a group offer for a massage. I'm hooked. This was the best massage I have gotten and the price is amazing. I love massages and I have paid $100 + for 1hr massages. A great massage is worth it. And the therapist is so amazing. She is definately a steal!
