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July 2024 by David Greenberg
Abdul was tenacious with his diagnosis and professional and perfect with his follow through. I will ask for his help if ever needed again.
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June 2024 by AP Pz
Reed is the best!!!!!!! Any part I need, he finds, any appliance questions I have he answers. He is such a delightful person to know and look forward to years of a business friendship... Thank you Reed for all that you do!!!!!
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June 2024 by Amir
We recently made arrangements with Gorman Distributing to work on our recently purchased refrigerator. Their technician, Mr Abdul, was not only knowledgeable but also extremely nice and courteous. He recognized the problem and took care of it immediately. I highly recommend this company. Thank you!
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June 2024 by Bob Smiggen
I recently had Manny from Gorman El Paso replace the condenser on my GE refrigerator. He did an excellent job, answered all my questions, and was punctual. I highly recommend him.
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May 2024 by Isela Mendez
Working with Gorman has been an absolute pleasure. Joe Rendon is very professional, not only knowledgeable in his field but also dedicated to providing the best service and support possible for our apartment complex. Thank you Joe! ???
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May 2024 by Joe Nevarez
My GE Monogram gas range needed repairs as it began clicking while the burners were off. I initially called a company that turned out to be Sears. They came and told me I needed three parts and I was immediately charged over $900 to cover parts and labor. After several months, they told me one of the parts was unavailable and my range couldn’t be fixed. I was refunded everything but the $119 initial troubleshooting fee and $9.82 in taxes.
I then called Gorman Distributing. Their tech came by and began troubleshooting. Afterwards he gave me a repair estimate that was less than half of what Sears charged. The parts were ordered and when they arrived, my range was fixed.
I want to thank Gorman Distributing and two of their techs that fixed my range. Joe Rendon and Manny Cisneros were professional, friendly and efficient. If you're considering between Gorman Distributing and Sears, I would wholeheartedly recommend Gorman Distributing.
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April 2024 by Thomas Lecky
Absolutely Fantastic Company. They will always be my first call when I have an issue with any of my appliances. The staff at the office are very polite as well and the certified technicians! I am so happy I was referred to them, I hope this review helps you decide to make a great decision in calling them. I will definitely be letting all of my friends know if they have an appliance issue who to call (GORMAN DISTRIBUTING).
Pricing for appliances is equal to or better an the big box stores. And you have the peace of mind knowing if something were to happen to the product you can call them to fix it.
Thank you very kindly
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December 2023 by Taylor Daniels
They were a big help!
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March 2023 by Aaron Morales
Was expecting a week delivery time from home depot. Called here and had an in stock GE delivered to my house in 30 minutes. Excellent customer service
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March 2023 by Angela Carrigan
I needed service for my GE dryer which is under warranty. Joe was knowledgeable and professional. Thank you for the excellent service you provided.
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May 2022 by Angela C.
I had a problem with my GE dryer, and Joe, the technician came to my house on time. He called 15 minutes before he came to the house. I had taken a short video of the problem that I was having with the dryer. He took the entire dryer apart and explained in detail what the possible issue could be. The dryer is now working great. Joe was very professional, he and answered every question I had. He also called me to make sure the dryer is working properly. Joe is a definite asset to Gorman Distributing. Thank you so much for your help!
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March 2022 by Erik Samper
I had a warranty service , customer service was great, they service technician was knowledgeable and professional and I was able to get him to come and fix my washer the next day that my parts arrived
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March 2022 by Oti Chavarria
Great service!!!?
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March 2019 by Fernando Astorga
Left message for Charlie to call us back because we needed to place an order and he never called us back. We email them to place an order and there was no reply back nor any order confirmation. Either, they don't want our business or they must be so busy.
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March 2019 by Pedro Sanchez
This company claims to service GE products. They will schedule service months out and then no call-no show. When called back to address the issue, they claim they no longer support those products because GE warranty only covers a one-tech service call but they bill for a two-tech call which GE will not pay. They only discover that on the date of service after you have waited for months.
