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February 2024 by David D.
Great selection of games old and new. The staff are awesome as well.
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December 2023 by Mandy
I swear GameStop cashiers are always rude as hell. This cashier (which I will spare using his name) at this place pokes his nose while at the register and is so rude. If you hate your job then just quit. And buy some kleenex.
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December 2023 by Oppa TM
I didn't like why they almost don't have semi-used products and the few they do have are almost at new prices.Years ago I loved this store.
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December 2023 by A. B.
The guy at the front was friendly and professional. He was very nice and gave my child a toy with our purchase. The game we bought online was $5 off for picking it up and we bought a new PS4 Sonic Game for $40. All in all it was a really good experience.
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September 2023 by Dennis Farnquist
This is my go-to place for games above and beyond everything else in the east side
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August 2023 by Omar M
Service is probably the worst in El Paso. Also, they will not answer their phone, so don't bother calling or going to it.
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August 2023 by michael guereque
Every time I go there there at lunch at 530pm wow
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August 2023 by Deborah Boden
Great staff and selection
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July 2023 by Priscilla Castle
Super helpful associate and manager! Very knowledgeable, quick, easy, and efficient!
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July 2023 by Callie Lewis
Store attendant had attitude. Typical know it all 20 something who talked down to customers.
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April 2023 by Ricardo Aguilar
I've got a gift card from them they still for me $40 and they didn't give it back to me the gift card was even working
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March 2023 by Jonathon G.
Worst GameStop here in Elpaso, staff is mad at what they do and acts like everyone is suppose to know everything about games and their inventory on stock. I was simply asking if they had a Xbox series X on in stock and the sales associate replied like no get out of here type of energy. Then I went on to ask for store credit value on a series S and before I could ask the questions he rudely interrupted and was like nope don't have that either in stock. I said I didn't say that or asked that and just left before I got angry. This ain't the stop they need new staffing.
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February 2023 by Charles Watkins
Awful and unhelpful service wasn’t willing to call and look to see if another location had a game in stock for me…. This is the reason GameStop will go under and all their employees will be jobless within 3 years… Was going to spend a grip of cash in store and purchase a new console for my son. However because they were not willing to help I drove up the road less than a mile and got what I needed from Best Buy. Bad employees are killing retail. My sales rep at Best Buy was more than helpful.
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January 2023 by Syl Hernandez
I just want to say customer service it’s amazing, the manager was really helpful even it’s holidays and he was super busy. Thanks a lot for your help finding my son a perfect pokemon gift
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January 2023 by No U
Always find what I am looking for, plus great customer service makes for a good shopping experience.