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December 2023 by Nick
The lame employee working at 12:30 on Wednesday Dec 13 was rude with an ugly attitude.Called a day earlier asking if this figure was in stock as the website showed 2 in the system.The employee said nope that they were for pre orders only. I placed the order on the site anyway for pickup the next day as it still said 2 in stock despite what they claim they have to fulfill for preorders the site is allowing me to purchase them. Not my problem if someone decides to linger on their pre order.I went to pickup the figure and the guy at the front checkout was so ugly about “You shouldn’t even be able to order this” “I don’t know why they let you purchase this” and gave me the ugliest bent figure. I kindly asked if I would be able to get another one as the corner was all bent and I knew there were 2 in stock . Instead the lame employee just threw the figure in a giant bag and shoved it at me with the receipt. Glad they’ll be out of business soon
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September 2023 by Steven Medina
Employees are not properly trained or educated on what to do when “the system goes down” there is nowhere near enough manpower to address more than 3 people in a store causing disorder and chaos to check out and more importantly, I’ve waited over a month for a refund on an item for pick up that was cancelled. I’ve called customer service 3 times, received a “trouble ticket” number that leads nowhere and every associate I speak with has no idea what is going on. GameStop used to be an awesome company of dedicated devoted and informed people and now it’s become an outsourced, unorganized and incompetent disorganization where no one knows what is happening.
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May 2023 by David Holguín Jr
GameStop does one thing and it does it well. No not the games but the service. Always top-notch.
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February 2023 by PurplePanda
This place is trash, the workers there only seem to like to talk to men, because I was at the register looking for help, and the employee looked PAST ME and greeted and spoke to 2 other MALE customers, and didn't even acknowledge my presence. I waited to see if his customer service skills would eventually kick in, but he continued to ignore me, so I went to buy my elite controller and accessories in another store.
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Perfect deals on games thank you ????
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February 2023 by Robert May
How do they not carry switch dock stations
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December 2022 by Manny Munoz
Took FOREVER for pre-orders to come. Almost a year. Same excuse all the time. "Funko is backed up." They didn't try to locate items from another store like I knew they can. Worse gamestop in El Paso.
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November 2022 by Juan Macias
A lot of good games here.
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August 2022 by Angel Rider
One of the best Gamestop's ever, compared to prices in walmart, target and other stores Gamestop is better
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August 2022 by Bambi Sierra
BOTH MY WOLVES ARE GAMER'S....NEED I SAY MORE?LOL.... GAMESTOP IS THEIR SECOND HOME ❤️
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July 2022 by Marlon p
Disrespectful old man. Had a very bad attitude. Didn't want to do my return.
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May 2022 by Humberto Chavarria
Friendly environment for all your gaming experience and gaming collections
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April 2022 by derek mier
They added a 3 dollar warranty to my bill without asking if I wanted it. Had to ask them to remove.
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March 2022 by Kevin Quiñonez
Needs more preowned games at discount.
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March 2022 by Maria G Lopez
GameStop, You're the best store in the Nation, keep going!
