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October 2024 by Megan Docksey
I love this spa! Everyone is very helpful and nice. I’ve gone several times for prenatal massages with Vanessa, and she had been the absolute best. I always leave feeling great and relaxed. She has helped me get through all the discomfort of pregnancy. She is very accommodating and takes such great care of her clients. Highly recommend this spa and Vanessa!
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August 2024 by Alexis Castillo
MUST GO! Facials: the esthetician is so good and she checks in with you at each point to see if the temp of the towel is too hot or if your claustrophobic before she puts it on you and your skin leaves glowing. Massage: Lizette is the best masseuse I’ve ever had. It’s not just a massage she stretches you too. I have never felt so amazing and relaxed. I have very tense muscles and she really got deep in there. I’m putting her on speed dial. And the atmosphere is so calm and relaxing. And it is so pretty and clean. Most affordable spa experience ive ever had. Totally worth it. Won’t go anywhere else.
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July 2024 by Roland 007
It's good to know the VA offers this treatment as one of the many options for pain-related issues. I have done everything short of surgery for my issues. The staff and their services here are second to none. Paula has been my primary therapist, and Lili on a couple occasions. They have been phenomenal in their work. Friendly, professional, and very knowledgeable of my concerns. The atmosphere makes all the day's stresses melt away. I hope to continue my treatment here as long as I can.
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June 2024 by gogo dancer
The ladies at Float and Calm Spa are in my opinion the best masseuse in town. If you have an injury and or experiencing pain, go there. You'll not be sorry. BEST IN TOWN. I promise you... it's worth the price to feel painless.
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June 2024 by Ernesto Gamboa
Amazing establishment. Great ambiance and staff. Paula is the best massage therapist in El Paso!
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May 2024 by Thomas Purinton
As a disabled veteran this place was randomly supplied to me by the VA. The full body stretching massage is where it's at! Puts any chiropractor to shame.
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April 2024 by Jonathan Z
Float tanks are supposed to be pitch black and room temperature.
Their float tank is only about 90% dark, you can see light coming in through the tank door and there are 3 small lights inside that won't turn off when you press the lights off button.
The water is also warmer than body temperature.
I'm leaving 2 stars because last year I got a massage that was good but idk if the massues even still works there.
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April 2024 by Mr Boojoui
I was very nervous going into this. I’m always uncomfortable being alone with almost anyone in today’s climate. However, Paula made me extremely comfortable. She was very professional, and adhered to all my preferences. I didn’t have to correct her in regard to anything concerning my massage. I have more sessions and looking forward to every one of them!
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April 2024 by Omar Melendez
Wife and I floated for the first time together. So relaxing we both fell asleep, which in any other circumstances could have been dangerous. Lol The facility was clean and everyone was welcoming and open to answering all the crazy questions I had. Will try and book some massages asap. Floating was a relaxing experience that anyone should try… but here! Be back soon
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March 2024 by Classy Juanito
I left this establishment with a bad taste in my mouth.
When I first came in, I was greeted by Amanda who ended up being my esthetician at the front desk (11:15am). Being a first-time client, I imagined a more welcoming atmosphere consisting of building a direct connection between customers and the business. My experience was quite the opposite, she was quite rude and questioned me as to why I booked the specific facial that I wanted. This could have been a great opportunity for this staff member to educate the client, explain the process and expectations or answer any questions. Nonetheless, that was never presented. The service felt quite rushed with a lack of communication and a bothered attitude. She never took the time to provide and explain the “assessment to determine which chemical solution was best for my skin,” as it’s mentioned on their website. Once inside the spa room, Amanda alerted me “the Chemical Peel Facial will not take an hour,” which came as a shock as the website states otherwise. Essentially, my experience was unpleasant, inadequate and misleading. Regardless of the poor customer service, lack of communication and work ethic, I still decided to leave a $20 gratuity. I figured she needed it more than I did. This business along with Amanda failed to meet expectations. Certainly, not coming back.
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March 2024 by David Dave
Great customer service.Vanessa is great . Had bad back tension and she helped me out tremendously.do recommend the place.
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March 2024 by Joe Loya
Excellent business!Therapists are GREAT
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March 2024 by Marimar Ventura
Been coming here many times.I got an appointment today but got sick.I called them to see if i can reschedule and they said i needed to pay again.I understand if it’s a non emergency thing but things come up and if your customers got sick you should be more understandable rather than asking them to pay again.Very bad customer service.Will not be coming ever again.
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March 2024 by Daniel Carrera
Finally tried this place and it's pretty relaxing! The front desk girls could be a little friendlier, but nonetheless it was a great experience in the tub.
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March 2024 by Gisela Ortiz
It's been a blessing finding this zen. Love it here. Will be a lifetime customer. I encourage anyone suffering internally to give this place a chance. Let this place rid your body of stress❤️❤️
