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August 2024 by Get Lit GAMING
Opened an account at this bank when i turned 18. That was in 2010. Have never had problems. Best account i have found TO THIS DAY. The workers, especially the manager, are extremely helpful and will go out their way to fix an issue. Even when receiving a bad attitude, they will keep their professionalism.
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June 2024 by Richard Jaymes
Go in person to do anything because if you have to call about anything their customer service will have you pushing the bullet in your own skull
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April 2024 by Robert Lascano
They have treated me in a perfect convenience and very professional
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March 2024 by Jesus Gomez
Dam customer service suck online
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October 2022 by Carlos Coyazo jr.
Just think of this bank as a 'Great Value' 'Second hand' bank. They can do everything your bank can do but in a longer time. You want to speak to somebody, 10 more minutes and an extra hoop to talk to. You want your money today, how about two days from now instead. At first convenience you learn patience because a bank is pointless without a 30 minute wait to speak to 3 tellers huddled around the same screen at a desk.
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June 2022 by Cricket
Horrible, awful, pathetic customer service. Went in to deposit a check. Was treated like a criminal even though it was a VALID check, was rudely asked all sorts of information about it even though all the information was on the check. Wanted my ID to deposit (never had to provide in 3 years of membership) because IT'S DEPOSITING. Then they wanted copies of the check??? She was extremely rude, she always is but to be interrogated like I was doing something shady! What!? I won't share her name but I did report her. Because of her they've lost my business because again she is ALWAYS HORRIBLE, she even rolled her eyes this time!!!!!!!! Opened up a new account at a different establishment.DO NOT USE THIS BANK!
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May 2021 by This account is compromised
Got charged twice for some payments and then they did system updates and it looks like I'm the one that's at fault, I called in today to complain to the customer service number. I'm short $300 and I guess there is nothing I can do about it. I made the credit card payment and immediately the same day my balance was lower and three days later it posted and got charged again, some bull s#$-.
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February 2021 by Derek Rivera
Went in to cash a check. All names and addresses matched guy was not helping us at all. Do not recommend banking with them.
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December 2020 by MOVIMIENTO PACHUCO
It was my favorite location for customer service ( over10 years) yesterday Johana a new blonde girl there, attended me; she is providing the worse customer service ever. She was rude and out of context. Very bad behavior. I wont go there anymore.
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October 2020 by Manuel Aguilar
Got charged twice for some payments and then they did system updates and it looks like I'm the one that's at fault, I called in today to complain to the customer service number. I'm short $300 and I guess there is nothing I can do about it. I made the credit card payment and immediately the same day my balance was lower and three days later it posted and got charged again, some bull s#$-.
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October 2020 by Manny Aguilar
Got charged twice for some payments and then they did system updates and it looks like I'm the one that's at fault, I called in today to complain to the customer service number. I'm short $300 and I guess there is nothing I can do about it. I made the credit card payment and immediately the same day my balance was lower and three days later it posted and got charged again, some bull s#$-.
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May 2020 by Hashim Blue
It was my favorite location for customer service ( over10 years) yesterday Johana a new blonde girl there, attended me; she is providing the worse customer service ever. She was rude and out of context. Very bad behavior. I wont go there anymore.
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March 2019 by Texas Wildflower
Does this bank have a notary or someone that will notorize documents? What is the charge?
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February 2019 by joshua pichardo
Friendly staff, ask for Xavier he's the best opened my account and set up my direct deposit wonderful experience will be banking here for many years to come
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November 2018 by Peanut
Very good bank. Love the hours they have at Walmart.
