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June 2024 by Kimberly Gonzalez
This is the best ever pet store the world I love this picture they have so many cool animals
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May 2024 by alex kyte
I bought my rabbit from pinos. The kid working there was very nice and helpful.
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April 2024 by Michal Michal
Been shopping here for years! Never disappointed and highly recommend.
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April 2024 by Sylvia Ujueta
Have no idea how to do business, very disappointing
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March 2024 by Sofia Thomas
The condition of the animals at this store is disgusting straight up NEGLECT do not support this as you are funding this man buying more exotic animals to NOT take care of. In one of the photos I uploaded a small turtle is resorting to eating LITERAL FECES as it has no real food or water only some kind of dried out paste others in the same tank are on the verge of death incredibly dehydrated so much so their eyes have swollen and crusted shut. A 700 dollar monitor for sale in a tiny cage with zero substrate, do better fino this place is absolutely deplorable don’t buy these animals thinking this is an acceptable way to care for them, the owner only wants money do not fund this place doing this to more animals .
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February 2024 by Will
Bought turtles from Fino online. This was my first time buying turtles from Fino’s Rainforest. The owner and his son were very helpful. More importantly, turtles are super healthy. Will definitely buy more from them again.
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February 2024 by Kimberly Miller
Do not buy from this store or company. I ordered $500 worth of inverts off eBay and never heard a word afterwards. I’ve talked to the father who owns the shop and he said that he would call me the next day and never did. I’ve asked for Anthony to cancel my order on eBay and he will not respond. I’ve called the father several times and he won’t answer. I don’t understand why it’s so hard to cancel an order. It’s because they are scamming people online for their money.
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December 2023 by Nelly Rodriguez
Went for a turtle, he answered all my questions and concerns, will be back for more ??
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November 2023 by anthony martin
Super great environment, staff is very knowledgeable. if you are a first time goer and you go soon after this review is made, do you know that they have been moving and have a lot of things going on right now, but once they get up and running, their selection is always amazing and they always have a very diverse reptile viewing. fino’s RAINFOREST also has a zoo that you can visit and they will give you a full detail tour and show you a bunch of crazy cool animals many animals that I had seen for my first time in person was because of this tour that they provided. The people there are great. The environment is great. The mood is great, and the workers always have a smile on their face, when wanting to do a trade or wanting to buy, they are always very negotiable and reasonable about their prices and or trade, and if you only stop in one time to view, do not let that time be your judgment on what this business is able to provide. If you want to stay up to date on all of their animals, they also have a Instagram page that does a very good job at showing you what they have new in stock at the store. Would definitely recommend stopping by!
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November 2023 by HallOfWeeb Anime & Manga
Nothing like what I expected. One of the most disappointing reptile stores I’ve been into. The lady who greeted me was completely unprofessional and had very little knowledge about most species. She even told me that she had to eat her ramen cold because if she plugged in the microwave one whole wall of animals will lose electricity and heat??? Why would you even tell me that lol. The reason this store didn’t get a 1 star review is because they have some animals you typically don’t see so that was nice. Overall it was kinda a dirty sad experience.
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September 2023 by Tona L.
LOVE LOVE LOVE! This is the BEST exotic shop in El Paso I got my beautiful half moon conure and Texas Scorpion from finos Very helpful staff and nice atmosphere. If you in the market for an exotic pet YOU HAVE TO COME HERE!
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June 2023 by Martina S
Buyer beware. Read all the 1 star comments.
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June 2023 by Jullian Gomez
Service is bad
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June 2023 by jojo pepsi
Bought a lizard from here and got I safely and healthy and it has been eating
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June 2023 by Essence Strom
Called multiple times with no answer and was faced with rude customer service. Will never be returning