-
February 2024 by Gary Samaniego
Always friendly. Packed my computer well so it shipped without damage. They're open at convenient times.
-
January 2024 by Hector Escarzaga
I came in almost closing time, young lady by the name of Kim went out of her way to help me out. I was struggling downloading files and Kim helped me print them out. Very helpful, my utmost respect for them. This place is awesome, great customer service. Thank you!
-
October 2023 by S. C.
I received nothing short of the utmost in quality Customer Service from the young gentleman and female worker at Fedex this morning (Mon.10/9/23 0900hrs.@ 6600 Montana Ave. El Paso TX 79925), whom did not hesitate to assist me with phenomenal ADA/overall treatment (ie. Opened the front door as I rode into Fedex with my electric wheelchair,offered to pickup docs that I accidently dropped on the floor,etc...) especially knowing how difficult it was for me to handle . The aforementioned Fedex Employees are, by far, the most EXCEPTIONAL Fedex Employees that I have ever been so honored and blessed to have encountered. Hence, this constitutes as my "Official" Commendation for both Employees, as well. I will definitely be returning to this Fedex for all of my printing needs!THANK YOU SO MUCH!?>><<
-
June 2023 by RA AR
Jay is who you want at the front desk. Walked in, was immediately greeted and assisted. I even brought my own tape to seal my package and before I could even get it going, Jay had the package and took care of it before I even realized it. Highly recommended!
-
June 2023 by Hector Franco
Was there to drop off a box odd shaped but as per Michelle they don't take odd size boxes it has to be rectangle box. This is one of their big accounts and they wouldn't take their freight, poor customer service. Came to the main hub over on Boeing and asked them if they were able to take these type of boxes, "they said they should have taken it", but I guess those guys on Montana are just there for making money. This was a return to the seller with their very own return label same box it came in and they still wouldn't take it. They would have to rebox the box into a different box. Very dissatisfied with the service there on Montana.
-
March 2023 by James Cervantes
Jay was very attentive. He helped me get my poster printed when another company did not. He helped make the picture look amazing. Very happy with my visit and I will be printing more posters here soon.
-
November 2022 by Alyssa Velarde
The whole staff here is amazing & sweet! Jay & Marisa are awesome ? they’re both patient and very accommodating. They exceeded my expectations from FedEx after going to my usual FedEx (Lee Trevino location). This is the only FedEx I’ll go to now!
-
November 2022 by May C
At this location I asked for general assistance. Not specific to one agent..so but the girl that answered me was super very inpatient,, and she got near me and she had very bad odor. On top of not being very helpful,,she's new never seen her before..shes not a people person :/
-
September 2022 by Tommy M.
I live in LA but bought a 65" tv from El Paso on Craigslist. These guys were MORE than helpful. They were informative, professional, and downright a pleasure to work with. Craig helped facilitate the packing and shipping and this made my life so much easier.Hats off to the rockstars of FedEx on Monatana Ave!
-
August 2022 by Monica Luna
As I approached the register one of the ladies clearly did not want to help me so interesting because no one was there at the registers but me so I had to switch over to the next register and ask them if they could help me. As the gentleman was helping me with my return package the two ladies who were there started talking badly about another person... so unprofessional
-
August 2022 by Terri B.
Marisa went above and beyond to help me get the documents i needed into the format required to print correctly. Eileen G's team are rockstars!
-
June 2022 by Horse With No Name
The Store Manager was very helpful in assisting us printing posters. He went out of his way and made sure everything came out perfect
-
May 2022 by reina navarrete
I order some business about 4 month ago, I came to order more and the customer associate of name Carlos was the rudes person , he very cold told me you not are on our record anymore he didn't oferme to help me so I went to a different place to order my cards,never comback here for my business.
-
February 2022 by Lolita Palmer
Hello El PasoI visited the FedEx store on Montana Ave not for any of there services, however what I received was a very helpful customer service personnel Jay. See I got locked out of my vehicle ?. He did not hesitate to assist me with goggling my car insurance. And allowing me to use the company phone ( which took 20 minutes). Jay is a young man that will go very far in life.
-
February 2022 by Karlyn K.
They did a wonderful job for me. Saved my bacon when office depot dropped the ball. I'll be ack for sure!
