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February 2024 by Daniel Miller
Nice guys. Easy ti talk to. Good experience.
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January 2024 by Daniel M.
Worth 5 stars. Replied promptly. Brakes. Pleasant. I brought my car in and was treated very nicely.
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November 2023 by Angel Martinez
Couldn't be happier! These guys are extremely efficient and communicate well with the issues of the car they even had my wife's car ready the same day! Definitely going back, if need be ?Service: Steering & suspension repair
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October 2023 by Jerr B.
These guys do it all! They saved my beetle from dying! I should have hit them a week before but I was out of town. I put a project on yelp and Issac was the first to respond. While all other shops were ten days behind these guys got it done in 3 days! Excellent service! Will be returning!
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October 2023 by Kim Wynne
I'm so glad I found these guys! Very friendly and very professional. Took good care of my 20 year old "baby". They will be my go-to shop from now on.
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September 2023 by Hugo Guzman
If I could, I would give them 8 out of 5 stars. All the personnel who helped me were incredibly helpful, honest, and gave me detailed information about the issues I had. I highly recommend them if you're looking for trustworthy service
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August 2023 by Ayoub NACIRI (HADAANA007)
While going on a road trip from Texas to California, my car broke at Van Horn Texas. After towing my car to Elpaso Texas, This shop took care of replacing the car alternator and battery in few hours, while waiting with my family at the reception office cold, hydrated, and a big screen watching Netflix.Thanks for the good service and high professionalism.Services: Electrical
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May 2023 by Christian Martin
I got stranded going from California to Houston. Abel and his team at E&R bent over backwards to make sure I was taken care of. I wasted a lot of time and money taking my car to other shops who could not or would not perform service. Abel made sure I was taken care of right away! This shop has the capability to deliver quality service at volume. They were available at all hours to answer my questions and they even came in on the weekend to make sure I could get back to work in California as soon as possible. They even helped me book lodging in town and gave recommendations for food! If you are looking for an honest and hard working shop that can do it all, don’t waste your time and money going to other shops! These guys really care and they go the extra mile. If you are stranded anywhere between Las Cruces and Van Horn (like me), these guys are the best, most prompt, most professional, most hospitable team you can work with, well worth the tow! They fixed my exploded differential in less than 8 hours on a Friday!
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April 2023 by Jorge Flores
Eddie took care of us, great experience getting my son's Hyundai genesis coupe repaired. He's earned a customer for life
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April 2023 by Yolanda T.
Needed two repairs on my 2016 Nissan and the dealership had the nerve to quote almost 3k. So I looked around and saw that this shop had good reviews. Obviously the price they quoted sent me to them, but the people sealed the deal. Eddie is great and really helped me understand what I needed done and why it shouldn't wait any longer. I also wasn't expecting them to be able to help me that day. I thought I'd have to make an appointment. But Eddie and Andrew offered me a ride to and from work, even though it was about a 20 minute drive. The repairs were finished in good time. Everyone there is welcoming and polite. They seem to live what they do and it shows. I would definitely take my car back to them in the future.
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March 2023 by Lydia S.
There's 3 things that stood out to me about everyone I interacted with at E&R Automotive.1. They all spoke to me like a human being, not a robot regurgitating a script. This made me feel like they actually cared about the specifics of my vehicle, not just a sheet of repairs to check off.2. They were honest. Before I brought my vehicle in, I had called with questions about it first and a quote. As with any mechanic, they need to see the vehicle and run their diagnostic before giving an official quote but I knew a general idea of the repair so I was asking around to see what different mechanics charge for their labor rate per hour. I liked E&R enough to called them back but was given a different hourly rate from the first phone call. Without hesitation, the employee very genuinely and respectively said they would honor the first rate I was quoted. 3. When Eddie called me with the quote after the diagnostic and when I picked my vehicle up, he educated me!! He explained to me and taught me what the problem was and how that happens on different vehicles. He had already earned my trust but this just emphasized more so that he and his employees are trustworthy.Everyone I interacted here was respectful. The quality of work on the vehicle was exceptional. I could tell they were very thorough and tested the vehicle well after they made the repair to ensure it was fixed and there were no more leaks. I had taken it to the dealer before I took it to E&R and E&R saved me! I really just can't say enough good things about E&R Automotive, highly recommend!
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March 2023 by Eddy
Honest business that won't break the bank
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March 2023 by Terry V.
Highly recommend this shop! The owners are awesome, especially Eddie. Great customer service. They even gave me a ride home since it was going to take a while for them to figure out the source of an oil leak. They fixed the leak and now I don't have to keep checking the oil levels. Thank you guys!
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January 2023 by Carson M.
Great service. Eddie and his team were very helpful in diagnosing my vehicle's issue. Swapped out the brake pads and rotors and now everything is working perfectly. I will definitely be back with any other issues that arise with my vehicles.
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December 2022 by Cristian Arredondo
Went to get an infotainment module replaced and an oil change on my 2017 Ford F150. My card was charged twice. Once that issue was fixed, my check engine light turned on. Diagnosis revealed that my PCV valve was missing as well as oil cap. Oil was splattered all over my engine. They refused to fix the issue and refused to claim responsibility for the issues that unfolded after they had worked on it. Do business somewhere else please. Poor customer service and quality of work.Service: Oil change
