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March 2024 by Josh B.
My poodle has been groomed here a couple times in the past 6 months and has had horrible ear infections the day after, I called and the employee and coincidentally she said she saw redness in one of his ears while cleaning it and failed to mention it to me when I picked him up. Both ears are horribly infected and instead of customer service trying to keep a customer, only excuses were made without any responsibility taken for a mistake of poor cleaning. Hopefully they can fix the issue so it doesn't happen to other pets.
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October 2023 by carlos “Bala” fernandez
very good service, they love our pets.Yazmin is great
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September 2023 by Michelle M.
They were so good with my dog. I highly recommend. They were so patient with our very stressed dog and they did a wonderful job with his cut.
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August 2023 by Loren Escandon
I was a walk-in. Yasmin was accommodating and straight forward. She asked me for my pup's rabies records, which I thought was good. My furry baby looks beautiful.Thank you!
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June 2023 by Kelly M.
warning fraudsters. cheap low quality dog beds charged at US prices, looks like they came straight from a sweat shop in China. incorrect size, don't look like the picture, rude and useless customer service. even though I sent proof that the dog beds were undersized and misshapen they will only give me a refund if I post two dog beds back to Austria. Would be funny if I didn't get ripped off $107USD. do not give these people your money.
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April 2023 by Marco Rosa
Great job! Very nicely done. She did a wonderful job and very quickly too. Thank you very much. Definitely coming back. ???
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October 2022 by Jason Grant Henderson
My boy, Aluche, LOVES Doggy Kingdom. I came from PetSmart, who kept him in a crate for FAR too long and never got to him. Doggy Kingdom is communicative, sweet to my boy, and prices are more than fair. I’ll never go anywhere else.
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September 2022 by Priscilla PL
I have been coming to Doggy Kingdom over 10 years, still sometimes my dogs don’t want to go in, just like the they do with the vet, but Doggy Kingdom does a super job!
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September 2022 by tania aragon
The WORST DOG GROOMING PLACE IN EL PASO TX, The woman there very rude, my dogs were scare to go back there, they were shaking when I get there for the second time, so I never show up there again. My dogs refused to get inside that place. . Be careful people with this place. I will never go back there to attend my dogs. Please please people OPEN YOUR EYES ?
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January 2022 by Ada Kamille Rocha Santana Heath
I took my dog for grooming, they informed me they accept credit/debit card and now once I came to pick her up. They told me they were not going to give my dog if I didn’t pay in cash. They hung the phone up on my face. I never was so mistreated in my life. If you don’t accept card you should have a sign at your door or at least no lie about it. I asked them for a squared link to use my debit/credit card for payment and they also rejected me ain’t seeing my money again. Poor quality service with me as a customer and my dog.
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October 2021 by Pearl Valdiviez
Always have done a great job. Thanks
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August 2021 by ada kamille Rocha
I took my dog for grooming, they informed me they accept credit/debit card and now once I came to pick her up. They told me they were not going to give my dog if I didn’t pay in cash. They hung the phone up on my face. I never was so mistreated in my life. If you don’t accept card you should have a sign at your door or at least no lie about it. I asked them for a squared link to use my debit/credit card for payment and they also rejected me ain’t seeing my money again. Poor quality service with me as a customer and my dog.
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August 2021 by Jacqueline Marek
If I could give them 0 stars I would. My grandma took her happy little dog to this place, and received a terrified and trembling version of her fur baby.. This place apparantly used a tool to rip the hair out of her dog's ears. The dog's ears were red, bleeding and incredibly painful. Her pup was trembling the whole day and she had to take her to the vet to make sure there's no permanent damage. Avoid this place at all costs, there are plenty of responsible and careful groomers in town!!!
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May 2021 by Carol Soto Lizarraga
He came out super happy and he was ready in about an hour!! Would definitely take again..
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April 2021 by Nicole D
Used this place once and never went back.
