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June 2024 by Karma
I went to get my shoe size taken so I could buy a fresh new pair and the employee I asked for help doing so (I’m plus sized) made me wait for 45 minutes while they stood in front of me and watched TikToks. After they finally took my shoe size they laughed in my face (I learned I am a womans size 15) and told me they “had no elephant shoes in stock”. I found it disrespectful.
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June 2024 by Joe Chavez
The service in the shoe depth. I horrible! No customer services.
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June 2024 by LYANNA ALICABA
We waited for 30minutes just to ask an employee to get a shoe size, ended up not being help. Even enter it in their fancy kiosk. And ask to speak to the manager didn’t even came up to talk to us. We just left. Not recommending this location.
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June 2024 by Francisco Nunez
Found what I needed
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June 2024 by Ruben Basurto
Limited selection of shoe sizes in mens and womens shoes. Employees brought out wrong sizes or styles when asking to try on shoes.
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June 2024 by Renee Lazarin
Been here since 6pm and no help whatsoever I can’t believe the customer service in this store.
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June 2024 by gonzalez gabriela
Worst customer service ever, cashiers not helpful at all. Asked for a manager and manager never showed up.
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June 2024 by BIG BUCKETS
Pretty good football cleat selection! & good prices but didn’t have my size
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May 2024 by Leslie
The customer service is horrible. We went to look for some shoes and we put in the shoes size at the machine and no one brought out the shoes. It was very chaotic with everyone ordering the sizes they want and I never saw an employee present. So we ended up not buying anything and just left.
The whole place was clean and organized but my only complaint was just the service, I would rather shop somewhere where the employees are helpful
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May 2024 by Christian Arriola
Terrible experience shopping for shoes. We requested 6 pairs using their fancy tablet to request our sizes. 25 mins went by, no one to be seen or ask if we needed help. I had to chase an employee to ask for an update. It took another 5 minutes for them to bring out the shoes to try. Definitely won’t recommend you to come for shoes here, much easier to shop at other stores.
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March 2024 by Alexandra Tarango
Bad customer service .. especially in the shoe department.
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January 2024 by Guadalupe Espinoza
They used my card, they robbed me
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January 2024 by Luis Loya
One of my favorite stores in the US. I can always find what I'm looking for
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January 2024 by C D
Everything is qualityEverything is quality
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January 2024 by Rick
No customer service even though everyone is just standing around.