Dick Poe Chrysler Jeep has established a strong reputation as the Southwest’s largest Jeep dealer, proudly serving El Paso since 1928. Customers consistently praise the friendly and helpful staff, highlighting the exceptional customer service they receive. One representative, in particular, is remembered for being patient, informative, and genuinely caring, making the car-buying experience comfortable and stress-free. Several reviews mention staff members like Rene and Ray Segoviano, who go out of their way to ensure customers feel valued and well taken care of. The dealership offers convenient services such as courtesy shuttle rides home, enhancing customer convenience. In addition to sales, the service department is appreciated for fast and professional work, though some customers note minor issues like missing car washes after service. One customer expressed dissatisfaction when their car’s seat and mirror settings were altered during an inspection without being reset afterward, indicating room for improvement in attention to detail. Overall, customers feel confident purchasing from Dick Poe Chrysler Jeep, citing helpful follow-ups and a friendly environment. The dealership’s long-standing presence and dedication to customer satisfaction make it a trusted choice for new and used vehicle needs in the El Paso area.
