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September 2024 by Van Thompson
Great communication. The van worked as described. Thanks
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August 2024 by Ivy Nava
The only van company we will be renting from moving forward! Everyone was super helpful from the beginning, they were extremely accommodating. We had a misunderstanding about our pickup time and even so they waited for us to head over there, they were super transparent about having to make a few minor adjustments before giving it to us and they went above and beyond taking the van to our home later that day.
The van itself was very spacious and was very lightweight. We had no issues whatsoever on our way to our destination or back home.
Would definitely recommend to anyone looking for a rental for their next trip!
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August 2024 by Mathew Oberson
The van was clean and nice for the trip I had and little to no problems.
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August 2024 by Hausan Massey
Great service and was able to accommodate last minute needs for a trip I took Dallas
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August 2024 by Bubba
Very welcoming people, they have good service and quality vehicles
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August 2024 by Dora Romero
Excellent service 100% RECOMMENDED
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August 2024 by Margaret Inga Urías
I cannot recommend this van rental company highly enough! During our recent trip to El Paso, we needed a wheelchair-accessible van, and given the limited options in the area, I was a bit apprehensive. However, this company exceeded all our expectations in every possible way.
From the start, their service was outstanding. Despite our flight being delayed by several hours, the company went out of their way to ensure that our van was delivered to the airport on time. They didn’t just drop off the vehicle; they took the time to personally walk us through the van's specialized mechanisms to ensure we were comfortable and confident with everything.
The flexibility they showed with our timing needs was a breath of fresh air. They genuinely understood our situation and adjusted their schedule to make our experience as smooth as possible. Their kindness and personable approach made a potentially stressful situation feel incredibly manageable.
As if that wasn’t enough, they went above and beyond by finding some items our kids accidentally left behind in the van. They promptly sent us pictures of the items and even offered to ship them back to us, showcasing their exceptional customer care.
In an industry where service can often feel impersonal, this company truly stands out. Their dedication to accommodating special circumstances and their warm, thoughtful service made all the difference. If you’re in need of a wheelchair-accessible van in El Paso, look no further—they are remarkable!
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August 2024 by Fidel quezada
The van worked very well all the time, no mechanical problems. Petsoni very friendly, I recommend them for your next trip!
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August 2024 by Joshua Flores
Pure Chingon ?
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August 2024 by Hector Ruiz
No problem from el paso to California with the family
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July 2024 by juan favela
Excellent, I would rent from this place again
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July 2024 by New World Montessori School
Excellent customer service provided by this fine establishment. Thank you for providing our school with a great rental.
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July 2024 by Maria Varela
Very good service!
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July 2024 by alva
Great service awesome rental
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July 2024 by Rosa Puentes
Second time renting a van here and great service no problems at all
