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October 2024 by Lorenzo Marquez
Your employees went beyond what I expected at the parts counter 110 % attitude knocked my socks in today's world
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September 2024 by S. Lee Simms
Definitely a 5 star experience. The people were amazing. They were courteous, kind, and showed an amazing commitment to safety. They were very knowledgeable and kept me up to date on how the repairs were progressing. In a difficult situation, my equipment couldn't have been in better hands.
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August 2024 by Eduardo De La Rosa
They never answer the calls
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March 2024 by Don Enderlein
My family and I were driving I-10 when our ISL9 broke down, stranding us in our diesel pusher motorhome. After limping to a campground within walking distance, the part was ordered from Cummins and I installed it easily within two days of the breakdown. I then took the motorhome to Cummins El Paso where they immediately came out to look at my coach, attach their laptop to read the codes, and I was able to leave within 25 minutes of arrival. Not only was the quick service unexpected, but both Mario and Jesus were super professional, helpful and courteous. My family and I were able to continue our journey safely and we were able to drive another 4 hours that day to our destination without any further problems. I would actually take any further problems to Cummins El Paso, even if I was not in the area - they were that helpful. Highly recommended by a non-commercial, family/motorhome customer. Thank you!
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November 2023 by Denise York
The people are nicePrices are high on laborThey invited us to join them for their Thanksgiving lunch with them.The food was awesome.
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November 2023 by Eleazar Rodriguez
Excellent Service!!
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August 2023 by Pete Rodriguez
Great service today! People there were awesome, and friendly! They took care of my truck the very same day and they took care of me as well! They even bought me lunch! This was the greatest service I have ever received! Special thanks to Louie. He was very professional and helpful. Need more people like him around. The lady that works in the front counter, sorry I did not get your name, but she was very kind and professional and took my lunch request! Thank you for making me feel at home
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July 2023 by Alan Surratt
My experience at Cummings has been over and above what I was expecting. The service department is not just trustworthy they are also very honest about what to expect while your RV is in their shop. I highly recommend them to anyone :)
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July 2023 by Alan S.
I have found Cummings off I-10 and Horizon to be very honest and trust worthy. I have been taking my RV there for a few years now for routine maintenance. They have always been very polite and communications with service advisors os over and above what I expected.
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November 2022 by TOM HEIM
This place is useless. Waiting for an ECM to be flashed & was told it would be done same day. Called a half hour before closing to get an update. Closed early. No ECM today. Thanks Cummins El Paso. Good to know customers don't mean a thing to any person in that entire facility. Directing everyone one I know to submit a review for this location thru the corporate office.
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November 2022 by S Mac
While traveling through El paso we had trouble with our RV. I talked to Miguel and he got us in 1st thing on a Monday. Problem found and we were on the road next day. José is an excellent tech and very thorough with his inspection and repair. An RV spot on site made it very convenient also while we waited along with a very comfortable waiting room and they are dog friendly!
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November 2022 by jr m one truking
The sellers are very friendly
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May 2022 by Linda Hill
We loved this Cummins they couldn't have been more helpful or nicer. So far we are really happy with the service. Don't recall the name of our Mechanic but he found a generator leak that was awesome. Our main service person Ricky and Lorenzo made our trip very enjoyable and helpful. Thanks guys!!?!
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May 2022 by Jackie Brandon
Could not have been treated any better. Every person we encounter was beyond helpful and friendly. Our coach was fixed in a timely manner and yes it works great! Thank you all so much!!
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April 2022 by Bucky Wedeman
Everyone here are the nicest and professional group of people. Rickie, Mike and Paul were the best. The lady at front desk was so helpful as well. We were at a rest area about 200 miles west of El Paso and a trucker told us Cummins Sales and service would be the place to go. So glad we did. Would highly recommend this company. Could not ask for better service.
