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November 2023 by Sergio Gonzalez
They help you with whatever you need
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October 2023 by Perla Fierro
Terrible service!Incompetent and arrogant staffI went to help me solve my problem, I mentioned to the lady that the signal was not picking up in several parts of the city (Eastlake, Pellicano, Socorro) and she only told me that there was no tower nearby, I told her that if not There was some solution (like resetting the cell phone or something similar) and he told me that they couldn't do anything and I asked him to provide me with a cricket phone number to report my problem and he didn't give me one or offer me any solution.
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July 2023 by Marisol Ornelas
Workers are so helpful and store is so clean compare to others, will recommended!
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June 2022 by Ely munoz
Opens at 10 and 10:25 and still closed
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April 2022 by Adair Aguilar
David is the best!
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January 2021 by Becky Herrera
Bad service, the girl was not willing to work or help at all, and would not answer any question she was just ignoring me in particular. Plus giving higher prices than what the phones had
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November 2020 by Kingg Karo
BEWARE. LUZ the rep likes to do little tricks to get more commission out of you.They told me the phone was 'free' . It's a prepaid account so it's understandable to have an activation fee $25, and a plan $60. So please tell me why it came out to $120? . They say the screen protector is free but they charge you and they tell you it's part of 'the taxes' . They refused to refund me anything and was forced to take everything . The services that I did not want, and a cellphone I did not want. Called my bank and got my refund back. So their tricks got flipped. Because I got everything for free. Just a huge inconvenience and waste of time. Never coming back.
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October 2020 by Bry Ant
Jackie Hernandez is the worst customer service agent. I’ve asked her multiple questions and she stayed quiet making faces never going back to this store.
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December 2019 by Jaime Garay
Faben store very bad management Rafael bad person
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May 2019 by Alexander Chalmers
Always friendly customer service !!!
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May 2019 by eric orozco
The service was great, friendly staff as allways. The phone service is adequate and I like the payment. Switched from Virgin Mobile to Cricket a while back.
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March 2019 by iorge Morales
They just want to sell you stuff but there customer service is bad when you really need help. And do not buy anything extra unless you really need it they dont give refunds on extra stuff like their glass protector or any accessories. Stay away from the liquid glass protector it doesn't work your glass will crack.
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March 2019 by Ronnie Judee
Will never go to a different carrier. Love Cricket
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January 2019 by Jennifer Tovar
This location has great customer service. .as always. .got my issue cleared..
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October 2018 by Danielle Miller
Very clean. Tony and Carlos werr very kind and professional. Helped my mom out a lot and were very patient with her questions.
