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December 2023 by Miguel angel Martínez Zapata
Very good service
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March 2023 by Uno Carb
Greatest cricket place in town! Shout out to Carlos as he makes the store feel like home and is very knowledgeable about all he sells. Hard recommended to anyone!!
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December 2022 by Carlos Pirela
Chevere
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October 2022 by MedWR Channel
Chevere
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September 2022 by Dee Ayo
Deserves no stars
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March 2022 by Roy Argumaniz
This is spot. .. great customer service... In a world where all Cricket's are the same this one is set apart with great service..
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January 2022 by Roberta Morin
I've been with Cricket for 20 years +. The main reason I went with Cricket when they first opened is because of their affordable plans . My first two phone I had so long they became obsolete. Then I had to upgrade to a smart phone. For an elderly person this can be frustrating and traumatic. Also for the many years that I was a manager in retail , one must have alit of patience and a good ear for your customers . Just recently my Cricket Nokia phone started to misbehave. It would freeze up, run slow , hang up on people and then the sim card just quit working. Having been a loyal customer for years I was sure they were going to take care of my phone and get it up and running. To make this long story short I needed my passcode for my Cricket account that I've had 20 yrs +. I've never needed to use it until now and I tried every passcode I could think of , none work . After calling customer service 5-7 times for assistance in resetting my code , they say a store manager has the authority to do it . That customer service doesn't have authority to reset. The store I'm at gas no manager . We then called several other stores for a manager and they say they're not authorized to do this procedure anymore. Everyone saying it can be done but that no one has the authority to reset my passcode. I came in at 10 am and it's almost 6 pm . Nothing has been done . I will say that the employee here in store has been incredible . Making several calls trying over and over to retrieve a code somehow so that I can reset my code, keep my same number of 20 years. I've continued to call customer service to get my passcode reset , waiting for someone to follow up with me . It's been 4 days..... Needless to say I'm not a happy customer especially when The Customer is always right ! The golden rule of nearly all retailers. This is my story and I'm sticking to it!!!!
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November 2021 by David Loya
Deserves no stars
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September 2021 by Damon K.
Guys careless and can't put on a screen protector. Almost went through 3 of them. Sorry dudes
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September 2021 by julio guerrero
Did not help much but they have good prices
