9AM - 1PM
2301 E Missouri Ave, El Paso“Diana castillo helped us create a bank account and she was very professional and very helpful. Thank you Diana! We appreciate you helping us and making us feel welcomed and comfortable. ?”
“I’m not sure where to begin. I have very little knowledge in the world of credit and don’t know anyone familiar with credit, but after setting up an appointment, Yasmeen went above and beyond to help me and any of the questions I could think of, and even inform me on things I should know that I never even thought of. Crunching numbers for my options and paths I could go, and breaking down how each process works! Very polite, super professional, I look forward to building a history with this union! 5 out of 5 stars. ?? Will be back!”
9:30AM - 12:30PM
100 Village Ct, El Paso“Luis was so kind and helped me so much today. He explained everything to me with patience . I’m a senior and I need a lot of help and Luis walked me through on line banking. Now I have confidence in understanding how to navigate my account with ease . And I’m even invited in any time for a cup of their amazing coffee. Luis is the best .”
9:30AM - 12:30PM
1656 Resler Dr, El Paso“After a long day with other credit unions, I found RAIZ credit union and fixed my troubles. Thank you for being patient, fast, and efficient Beatriz. Great to be at a Credit union that I'm explained properly.”
9:30AM - 12:30PM
1226 Golden Key Cir, El Paso“I would like to say that Gloria did such a wonderful job she took her time to help us find our 1099 int she was really thorough and she took her time and she really helped us a lot I give her 10 Stars. I was so glad to see Sandra with her big smile and welcoming Spirit to the for the customer service for the branch on Golden key”
9:30AM - 12:30PM
975 Lomaland Dr, El Paso“Maria Aldridge assisted me today and gave me super excellent customer service. I was really super happy with their services. He greeted me with a big smile and I realized that he really likes his job. Congratulations for having employees like her because they make our lives much easier. :-)”
“Went in last week to open my teen first account. Tanicia was WONDERFUL, treated him with respect, addressed him when explaining things, answered all two of his questions and then when I asked a question pertaining to him, she would then explain it to him. Wonderful young lady!”
“Just had an amazing customer support at front desk by Raul. I was requested to come with a very important doc and he was able to help me.Definetely a great branch!”
“My daughter and I was provided with the best customer service by Stephanie! She was delightful and informative regarding the services that were available and suited our individual needs! I highly recommend this branch!”
“I'm not a current member, But I frequently deposit money to my landlord and the Team Members here are Always FANTASTIC! Team Member "Samantha" was very attentive and showed me how to deposit using their new virtual teller. Virtual Team Member "Edgar" was super courteous. Extremely Great Customer Service!!”
“Mrs Marlene is AWESOME! She made mountains move helping me out with a weird financial decision I made on my end, but Mrs. Marlene was very understanding of my situation and helped me out to the best of her abilities and was very kind and understanding of my situation! Hats off to navy federal! Always great Customer Service!”
9AM - 12PM
Cohen Ave, El Paso“Refinancing an auto loan took a few hours, but everyone was friendly and as helpful as they could be. I've been down there three times during the week, and it was never crowded.”
“I got incorrect information from a telephone representative about a delay in a Zelle deposit. I thought. Yarely at the Viscount location, and a manager named Marco, got the correct information. It was Zelle, and not the two banks involved, that was delaying to transfer. Because of security, Patriot Act? Eho knows. I have been satisfied with my time at GECU, and have found ways to get around their not having services I can get from a large bank. ...Like ATMs worldwide, or only beimg able to Zelle $200 at a time. They are responsive when you have an issue, and have secure systems in place.”
9AM - 12PM
7955 N Mesa St, El Paso“This is a good location! We didn't go inside but we did use the ATM. It was not one of the new updated ATMS like the other locations have but it got the job done plus the line was not very long.”
“When we really needed $5k GECU was the obvious, and perhaps, our only choice. We had suffered a BK the year before and credit options were limited. Fortunately we have the pink slips to our cares so when the situation called for drastic options we jumped at it. So first I must express my gratitude before I complain: 'GECU' -- fix your website to 'functional' . . . Just enough so that your customers can make payments--easy. On more than just a few occasions I've had to write checks and drop them off at one of your many branches; but then again you have friendly agents eager to help.”
“I use Navy Federal but you must have a military sponsor to open an account. The location off George Dieter has limited parking, small lot and it's usually always busy”
9AM - 12PM
2208 N Oregon St, El Paso“Excellent treatment from the two ladies, they solved a big problem I had very quickly and very kindly. I really congratulate you, you are the best. Thank you. (I forgot to ask your name) but it was January 25, 2023. 10 am.”
9AM - 12PM
9435 Dyer St, El Paso“Good morning El Paso , Welcome to GECU , The ATM Machines are located approximately a quarter Mile south of the Bank ? on the same side of the street and next to Gallegos restaurant Buffett.Inside ? the parking lot of Southwest Eye ?️ institute...Dyer @ Wren location.”
“Not going to lie, I do 99.5% of my banking online. I have multiple accounts with GECU and have never had an issue. Recently moved and went into the upper valley location for the first time. Service agent in front was quick to try to assist me but as I needed a cash withdrawal I was directed to the virtual tellers in back. I'd never used one of these nifty machines but... virtual call connected with my teller quickly and she walked me through the process (simple, easy, painless). As I left service agents in front asked if I had any issues and wished me good night. So... some new technology to tackle but the same great service I have always received from them.”
“whoever gave this bank a 1 star need sum kush in theyre life. best bank experience ive ever had. representatives are alwaya polite and quick to help with any issue in hand. and shoutout to the assistant manager. give that lady a raise! extremely polite and generous individual. 10/10”
“Outstanding bank. Great and attentive staff. We moved more money from Firstlight FCU to Navy Federal today. We hate the Firstlight FCU open banking concept.It was awesome that Josh at Navy Federal recalled my parent’s names. He’s professional, courteous and very helpful.Great banking experience.”
9AM - 12PM
718 N Piedras St, El Paso“I'm not sure if I'm allowed to put the employee numbers here but if it's not allowed I guess it can be deleted. I just wanted to leave a positive review on (5524)Jessica and (5022)Eddie, they were very polite and helpful, they helped me get everything I needed done and kept a positive tone and demeanor throughout our interactions. I very much appreciated their helpful kindness and understanding.”
“Its a good bank overall, but be careful at the atm. If you take more than like a minute or so to get your bills ready to insert itll straight up shred your card as a “security” feature.”
“Javier was a huge help from the jump walked in and was given all the information i had asked for and went a step further by getting me approved and starting all the paperwork that needed to get done, safe to say expectations were exceeded. Great outcome and communication look forward to the future with SSFCU”