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February 2023 by Gaby Sosa
Friendly, professional and my car sounds great! I will definitely be back!
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May 2022 by Bryan Quinones
Called in to inquire and when i refused to schedule an appointment the person on the phone sounded mad and just hung up on me
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February 2022 by Ricardo G.
Took my car in yesterday to get it looked at and perhaps get an estimate on repairs. I walked in I am assuming it was the owner, CJ, sitting behind a glass window. He greeted me and I went on to explain the issue with my car. His first response was somewhat arrogant, " we can't look at it today" and afterwards just stared at me. The he said you can bring it tomorrow and that they opened at 9am. So I said ok I will bring it at 9am. He then asked me if I was going to buy the parts or if I wanted them to buy the parts. I assumed they would get the parts since I don't know what parts to get. So I said if they could get them and then he asked do you want something cheap or good. I said I wanted something good. He then gave me his card and said see you tomorrow. I arrived the next day at 9am and they were barely opening. I spoke to young guy and told him why I was there and he questioned who I had talked to and I said I did not get his name but I assumed it was the owner. He said it was CJ and he would be in shortly. He arrived at 9:15am and asked me yes sir, what I can I do for you. So I told him I spoke to him and that he was going to check the car for me. He then asked me arrogantly if I was leaving the car. I then said, I did not have a ride and he seemed bothered and raised both arms like he did not care to give me a ride. So he asked where do you live. I told him but at this point I decided I had enough with his arrogant attitude and told him I was going to take me car somewhere else. I personally would not recommend this place based on CJ's attitude and demeanor towards me. He seems to have enough customers to keep him going that he did not care for my business. But he could use some training on how to talk to and treat customers. I went to Firestone and they happily welcomed me and were happy for my business. They quickly took my car for a test drive, told me what repairs needed done, and car would be ready TODAY. Mr. CJ go to Firestone down your street and look how the lady greets you when you walk and try practicing that type of customer service.
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September 2021 by Google user
They wanna charge $850 dls to change an oil separator which is 2 screws and 3 hoses on a Porsche Cayman, when the Porsche dealership only charges $350, it doesn't make any sense plus they are very rude.
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July 2021 by Janeth Edwards
They wanna charge $850 dls to change an oil separator which is 2 screws and 3 hoses on a Porsche Cayman, when the Porsche dealership only charges $350, it doesn't make any sense plus they are very rude.
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May 2021 by L Saucedo
I gave them a 3 not because of the quality of work. They did not fix my car. They are really behind and it would have taken 1 week to fix it.
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April 2021 by Joseph Trejo
Good job
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November 2020 by Sue Barnum
Best place to take your Toyota. I drive all the way there from the Northeast, they're so good!
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September 2020 by Jason
Terrible i called to ask a couple questions, the guy who answered had an attitude the whole time on the phone... don’t ever go to here
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June 2020 by Nicklaus Walker
Wouldn’t even answer a simple question over the phone.
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October 2019 by Marco Gomez
If you have a choice to pick anywhere else to fix your vehicle do it. Overpriced, overated and unworkable mechanic shop.
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September 2019 by soldiermedic81
Same as a lot of other shops, an "appointment" means they'll get to it when they can. The work they do is ok, however they seem like they're just trying to get your car out of there so they can get to the next one. Decent facility, nothing great. There are better options.
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September 2019 by Abraham Arias
1 1/2 to 2 hour lunches everyday. Came through three times, once at 2:30, they were on lunch till 3:30. Came next day at 1, waited around till 2 because they were out to lunch. Called at 2:15 and they were on lunch until 3 again. They have a lot of cars in shop because they’re busy taking lunch for half the day. Can’t get through your work when you’re not working.
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August 2019 by Melissa Major
Awesome experience!
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August 2019 by Alberto Chavez
Very very rude. I was speaking to a man and he was being very unprofessional and seemed to be in a bad mood. I requested to see if I can get my car looked at and I was having issues with this man and his attitude, he ended up hanging up without saying nothing
