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June 2024 by Zaec Shero
“30 day money back guarantee” is every store’s policy... US and FTC backed and approved.
Not this store.
All I wanted was to exchange one game I didn’t like after having the game for less than 24 hours. The clerk said “BECAUSE IT WAS OPENED, WE CAN’T RETURN OR EXCHANGE DUE TO COPYRIGHT”. No, that’s a lie. You file it as a loss. The customer has 30 days to return for a refund, period. For an electronic store, they should know better than to have a fake ruling “if it was opened” knowing you can’t just return an unopened product and KNOW WHY YOY RETURNED IT. Covid Virus or NOT. These fiends won’t be receiving my good will business again... They wanna treat me like a sack of money, I’ll see and treat them like moronic drones (worth less than human).
Be very careful or don’t buy from Best Buy. Clearly, they are NOT the BEST.
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June 2024 by Steve UTEPFOOTBALL
It's Monday at Noon. There are more workers then people in the store and no one wants to help me buy a TV. Why do I pay for a tech membership.
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June 2024 by Timothy McCormack
I adore the new electronic setup here. Great new art collections.
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June 2024 by J Maxx Balgemann
This was our first time in this location. We were greeted upon entry, asked where to find the printers, and told someone one would meet us in that aisle. No one ever came. We used online information to help us make a decision. It would have made the shopping experience better to speak with a real person. Yet I think those days have gone by the wayside. We made a printer purchase and confirmed their 15-day return policy. Big store filled with a lot of merchandise, yet no one around to give that personalized touch. Welcome to the new age in DIY-shopping!
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June 2024 by Nicholas Lamego
The employees are very nice here, but not having a phone number any longer to speak to anybody in the store warrants low stars for review. You can only reach foreign customer support who put you on hold for 10+ minutes to provide worthless information. Waste of my time and making me second guess even making purchases online here anymore.
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June 2024 by ray flores
Great group of people working there
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June 2024 by Hector Rodriguez
Very good
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June 2024 by luis vazquez
They help you with anything
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June 2024 by Delia Ibarra
Excellent help with my computer with Gsquad
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June 2024 by JT Martin
Nice helpful people . Good prices on tvs
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June 2024 by Alfredo Coca
The employees and managers are very despotic when you tell them, well, if you don't want to work with us, so that you can sell to us and give us good treatment as customers, then we are going to cancel, they don't care, even so, very bad customer service.
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May 2024 by STEVEN SHENHEIT
OVERALL BEST BUY COULD BE BETTER
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May 2024 by Karen Kocik
Excellent service buying W/D. On day turnaround for delivery. Delivery guys were above and beyond with time and assistance.
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May 2024 by Patrick Leos
Always good at best buy.
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May 2024 by Antonio D
Good prices, good variety and quality
