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March 2024 by Henry Jauregui
My experience has been horrible with the purchase of glasses. They tried to oversell and the glasses at the end didn’t work. Don’t recommend.
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March 2024 by Michael Hanna
I am not sure how this occurred, but when I ordered my last pair of glasses from this place, they had my name misspelled and under an account number for an individual in Wisconsin! Also, the glasses are very expensive, this might be the new normal, but there are other retailers who can give you the same quality for less. As to the eyeglasses themselves, no issues there, the prescription seems to be completed correctly. No one asked or offered sizing or adjustments. Overall, just very unprofessional. I hope I don't receive bills for the customer in Wisconsin! I will be going elsewhere for my eyeglass needs in the future.
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March 2024 by Kristen de Leon
From the initial exam to the ordering of my glasses was a great experience. Dr. Wiggins was very pleasant. Stephanie and Paula were extremely helpful in choosing the right frames for me. Stephanie was very nice, she has a very kind demeanor and very pleasant to work with. Thank you all.
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March 2024 by Andrew Hardts
Customer service was horrible
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March 2024 by Christine Lozano
I went today for my appointment the prices they give you and tell you are not what you end up paying at all ! They charge you for a test to check for diseases I wasn’t told when I made an appointment or when the doctor examined my eyes . They should ask and tell people when they make an appointment and on the day if we want it ! They said it’s a must which I don’t agree . I paid more for my frames and fees . They are stubborn on adding things to your glasses that you may not need . Be careful before you purchase!!! I don’t recommend this place very untrustworthy with there products
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March 2024 by Cristy barragan
Excellent ?????all the personal are very kind and the price it’s very low thank you so much!?❤️
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December 2023 by Korina M. Dela Cruz
I have been a customer here just for glasses for a few years I believe, and have always had a good experience. I decided to schedule a vision exam and all went great! I was pleased with the service and care provided by all staff.
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November 2023 by Patrick Carrillo
Really awesome staff. I had complications with my contacts not sitting right, but the doc and Tabatha specifically helped me sort it all out and order the perfect contacts. Very happy with their service.
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October 2023 by Abraham
The process was lengthy but well worth it. The attention to get you the best possible prescription is on point. I was then assisted by Lorenzo who gave me the best customer service possible. Thank you!
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October 2023 by James
At no point before the new patient appointment was my eye insurance checked. The front desk staff did once I arrived. A waste of time and fuel. I hate the current system for Healthcare whilst also working for it.
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September 2023 by Brie Bailey
Roberto was just excellent from start to finish! Exceptional customer service! Helped us with everything we needed and then some. Only down point of entire experience was the GM, which when he first came over to look over some things, did not even greet us , the second time he came over he was much friendlier. But still overall 5 star experience!
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August 2023 by Megan Zubia
I ordered contacts and paid for them in may it is currently July 27th almost August and I have not gotten a tracking number. When calling to ask for a refund I spoke to a girl named Stephanie who was very rude and hung up before I could even finish speaking. I would not recommend as I had a poor experience.
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June 2023 by Gema Garza
Loved that they squeezed me in last minute for an eye exam. Great customer service, i love that they helped me out with coupons when buying my glasses and contacts saved a lot
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June 2023 by Claris Morales
Wasn’t greeted or know where to go since the girl in the front just stared at me. They didn’t give me a choice to dilate or do the retinal imaging. They didn’t do it at all. After my exam, as I waited for my prescription, all the associates were talking amongst themselves not paying attention
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April 2023 by Denise Mostyn
Based on my experience, I will always go back to America’s Best (Zaragoza road location in EP ) for my eye exams. I received contacts, two pairs of glasses with eye exams (including contact exam) for $520This is after insurance, discounts and all the trimmings with the lenses. I want to personally thank Tabatha for multiple reasons. She took her time with me and wrote down the different price options based on my insurance benefits and educated how I could save 40% on the second pair. She was fun to talk to and she is the reason I will go back even if she’s not there! Everyone at this location had a fun attitude and you can tell they enjoy working together. At the end, I couldn’t decide and they voted on which pair of glasses they liked best on me. Thank you again and I will recommend others to this exact location <3 Best vibes in EP