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November 2023 by Total Kaos
When you go in make sure you ask for Pete, professional with excellent customer service. He helped us with a battery install on Saturday 11/18, service was top notch, I definitely recommend dealing with him when u visit.
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September 2023 by Scott Sturdivant
Went above and beyond to help me install some new shocks. It didn't work out, but Caesar and Steven were both incredibly helpful and offered as much assistance as they possibly could. One of the BEST Advance Auto locations I have ever visited (and I do all my own work, so that's quite a lot of places!).(Shocks on a 2011 truck from New York, totally rusted in place and had to eventually be cut off the truck so new ones could be installed).
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September 2023 by Charles Dorsett II
Clean store, friendly help, great selection.
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September 2023 by David O'Neill
The employee at the counter was too lazy and uncooperative to look up the commercial account my employer has with Advance, as I was making a purchase of parts for a company vehicle.Either he was just being a poor employee or Advance really needs to update the “system” their stores use to run the transactions for commercial customers. I heavily doubt that the “system” used by the Advance in Las Cruces 4 blocks away from my shop is a radically different “system” than the one used by the store on Mesa St in El Paso.Next time I’ll just go to O’Reilly, I know that we have a commercial account there as well.
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September 2023 by Patrick Leos
The gentleman there was very helpful getting me anew battery for my vehicle. I think Carlos was his name. Thank you for helping me on that.
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August 2023 by A Daniels
Husband walked in with purchasing questions just now (1045am on 7/31), only for the kid to look at him, turn around and walk off to the counter to answer the phone without so much as a hello or be right with you. Husband waited a couple minutes but the kid didn't acknowledge him in any way so he left. ????
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June 2023 by Adrian Martinez
10/10 highly recommended store, a worker there named Carlos was able to help me get the parts I needed, on top of that he was super nice and respectful!!!!! If you guys need help with parts, Carlos is your ticket
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April 2023 by Karla Medina
Good morning, I recognize that as female I may not know alot about cars and these Places can be very helpful. Next Time I need any car advice ill go somewhere else other than here, I didnt appreciate been flirted by Jaime. Throwing your manager status around Is not impressive either, a discount Will not make a woman drop her pants. I hope this Man doesnt have any daughters. Im sure he wouldnt them to be treated in such a way.
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April 2023 by Ivan Polosi
I’ve gone to other advance stores and I have never received such unprofessionalism like I did at this store. I was helped by a fellow named Jaime, who answered his personal phone in the middle of our conversation and walked away. Horrible service from this man.
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December 2022 by Manuel Arrieta
Fast service
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September 2022 by Luis Vasquez
Let me tell you My experience, my car died a couple of block away, i was lost since I’m not from town, I called around until I called this location, they were so friendly and helpful, they sent a driver to deliver my battery and he took the time to help me get the old one off and put the new one on, ill be back to this store for sure!!!
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September 2022 by Miguel Navarro
No good at all
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August 2022 by Carlos Lucero
Had everything I needed! Good service.??
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August 2022 by David Rosales
Good people ??
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July 2022 by Ray None
Awesome customer service.