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March 2024 by Mr. Sig
Nice staff
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February 2024 by Julie Wadsworth
I have had great service and partnership with ACS for the last 2 years and look forward to many more to come!
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January 2024 by Patsy
Upon calling, I was told that they offered financial assistance. I was not asked if my husband had retired. I was very upfront about him being a Disabled Veteran and deceased. Upon arriving, I was told that I could receive assistance only if my husband had retired. My husband was honorably discharged because he became ill while serving.I am a widow because of the military. I do not understand why there would not be assistance for surviving spouses regardless of being retired or just a DAV.There needs to be better communication within the department.Project Bravo is horrible. That's who I was referred to. Thank you.
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December 2023 by Benjamin H. M.
Definitely helpful to be able to print documents as a soldier living in the barracks.
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August 2023 by Philisity Gracia
The New Parent Support Program offered by the Fort Bliss ACS should remove the term “support” from their title. I scheduled an appointment with one of the personnel for a home visit. The visit is suppose to be a time for members of the program to observe and offer advice to new parents, which can provide peace of mind and reassurance for new parents who may not be sure if they are headed in the right direction. As a first time parent to-be, I was really anticipating receiving this service, as I’ve been having ALOT of anxiety and fear concerning parenting for my newborn throughout my pregnancy. Not to mention, the appointment had also conflicted with my husbands promotion ceremony, but I chose to miss it because this appointment was very important to me and he understood that. NO ONE SHOWED UP TO MY APPOINTMENT OR CALLED. Almost two hours later I received a phone call and voicemail requesting that I call back , only after I called and spoke to the manager, wondering what had happened. I never returned the phone call. I was too angry and very much disappointed. To say the very least I do NOT recommend this service. You are better off researching internally and/or reaching out to your own personal support group.
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April 2023 by Karis Gonzalez
Everyone was very friendly and helpful.
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April 2023 by TAB
Put something on east bliss to help service members
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February 2023 by Dana Soto
Staff was extremely helpful and very patient with me.
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October 2022 by Monik Arce
This an office that have a true commitment to serve and help military community!!!! Love the staff and all the help!!
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July 2022 by Brian Clouse
Mixed feelings about this place. The acs people tend to lack empathy, and make it kind of hard to get the actual loan. They can be sticklers. They seem a bit frustrated when you've had to go in multiple times, yet they encourage people to go when they need help. When asked what all do they help with they were vague and wouldn't elaborate so people wouldn't "take advantage" or something. The only reason why I am giving them 2 Stars is because they have helped me. Even if I did feel judged by them.
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April 2022 by Scott Richardson
Helpful and friendly staff
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August 2021 by CAPTAINSUPER
Very helpful
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July 2021 by Zulu Mike
Very helpful when I 1st arrived. Lending closet was abundant with household items for me to rent out so that my famil and I could have some sort of sembalence of a home until our HHG got delivered. Also very flexible in extensions as well.
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January 2021 by Marvin Valdomar
We were greeted at the door and was given a complete rundown of what was needed and what they cover to assist one of my Soldiers. Awesome job!
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January 2021 by Charles Bonetti
AGR Loan office is around back if you're trying to our process. It's not very well labeled on the building.
