“I had the best experience yesterday with Ashley W. at the El Campo location. We had our tv mess up and I had been calling the store and getting the run around from Roberto (I think was his name). So I decided to go in person to the store to make sure my claim was done correctly. Ashley W went above and beyond to make sure I got the same tv I wanted. She was very friendly and answered all my questions. She always had a friendly smile the entire time I was there. If you go to the El Campo or Bay City location....ask for Ashley W. You won't be disappointed.”
“Sears Hometown Store is Awesome in serving their Customers!! The Staff there are very friendly & helpful, when we needed to purchase our new washer machine on a Saturday morning Haley went above & beyond to get me the washer I was looking for. They have Great Deals & so much to choose from!! They have our business for life. Thanks Sears!!”