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December 2023 by Joey Because Why Not
Overall it was a good experience. Staff was polite. The wait time was crazy long but other than that it was good .. turned out to be an expensive visit. But it had to be done.
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December 2023 by desiree cardenas
Went into the Quick Lane for a replacement bumper on my 2019 F150. DJ got me exactly what I needed for my truck and had it installed just within a few days! Definitely coming back and highly recommend Hacienda Quick Lane if you’re looking for accessories on your vehicle! - Sergio Cardenas
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December 2023 by Jamie Spanski
Best customer service and extremely helpful. Erick is an outstanding and excellent employee. He always ensures my vehicle needs are met with the best care! Thank you!
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December 2023 by Noel Pena
The staff is very friendly and helpful. The service was quick and the pricing was in line with the service needed. The staff went above and beyond to let me know I was appreciated as a customer.
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December 2023 by Mary Hurst
I love this place because the staff is very friendly and helpful, therefore, I am a lifelong happy customer. Kudos to everyone at Quick Lane you all ROCK! God Bless you allMDH
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December 2023 by Joel Carranza
I went in yesterday to get my truck aligned. simple as walking in, letting them know what you’re in for, and giving them the keys and just waiting. One thing I did observe was every time they noticed an issue with any vehicle they would be quick to tell the owners what they found and if they still don’t know enough, they will kept them updated. Even on the phone they were friendly to the customers helping navigate through finding other shops that can do what they are looking for. Overall the service and the staff was exceptional.
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November 2023 by ernie mercado
Patrick my advisor was very professional with high levels of hospitality! This was my first visit to this location and I will definitely return for any other services.
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November 2023 by Shelsea Garza
I went for a vehicle inspection on Monday 11/20/23.Very “quick” service.Once I got home and tried to get my vehicle registration sticker, the website said there was not a vehicle inspection in their system. I tried it again the next day and still nothing.Once I inspected the paper they gave me from Quick Lane, my license plates were wrong, my VIN number was wrong and my vehicle model was wrong. How can you mess up THAT bad?I tried calling yesterday (day before Thanksgiving) and of course they were closed. I’m having to wait until they open after break to go complain.Never had this happen to me.Unbelievable and unacceptable.Do not go here for inspections!!!
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November 2023 by Jorge Sierra
The experience at Hacienda Outlet was great. Omar Villarreal was super professional and Sergio helped us work the best deal possible to what we needed.Highly recommend them!
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November 2023 by Oscar Zepeda
I went there on Saturday for an issue and then had to go back for the same issue on Monday. All my students had to deal with me not being at school because yall did not replace both sensors like I asked. Then I had to pay again for incompetence. I don’t think I’ll be doing business there again. On the positive side yall were very polite and accommodating.
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November 2023 by Katia Escamilla
Super helpful and friendly, will continue to come back for my oil changes / any services I need for my car ! Everyone is super professional and the waiting room is comfortable and clean.Service: Oil change
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November 2023 by Cassandra Ramirez
So I went to Tim Chevrolet in Alice Texas they didn’t seem to help me at all and then after I went to Ford Met Vinny Oliveira came out to help right away was super nice guaranteed me the car that I was looking for and came out with it. They were very helpful and help me find a great awesome deal on a Ford Explorer XLT I’ll recommend Ford to anyone. In need of a car I am very pleased with my Ford Explorer, XLT
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November 2023 by Manuel de la Garza
Experience at the Quick Lane on W Canton and Jackson was great. Gentlemen in the front desk were very helpful and knowledgeable about any questions I had. The technicians did a great job with my brakes on my F-150. I was in and out of there within a hour or so. Great experience. Would recommend.Service: Brakes
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November 2023 by Lilia Mendoza
We were shopping for a new F-150 King Ranch, and we saw a few in different dealers, but when we stopped at Hacienda Ford and saw this red one, we fall in love with it. Zach was our good guy seller that helps us a lot. He was very knowledgeable with this F-150 K. R. Thank you Zach, and finance department for helping us with our new truck. Hacienda Ford is the best!!
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October 2023 by Brandon
Amazing experience. Freddy helped me out here and he did an amazing job with my stanced mustang. He knows what to do when it comes to camber, alignment, and toe. Great job. As well as nice meeting everyone there, Chapa come back to the car scene ?Service: Steering & suspension repair
