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November 2023 by Judy Vaughn
It is never pleasant to have a vehicle problem, but if you do this is the place to go. They are awesome. Friendly, caring, honest, and very knowledgable. They go above and beyond with you. Joe not only got our vehicle fixed he took his time to explain and answer all our questions. They treat you like people should be treated which is very rare these days. It was enjoyable working with joe and his daughter. God Bless you and thanks so much. Need a place for any vehicle needs this is an awesome place. I never write reviews but the folks at Joe's Master Service deserve to be written about.
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November 2023 by Family0520 Love
I don’t recommend this place I took my vechile to check the muffler, they result came out worse they messed up my breaker fluid they messed up the whole vechile ! And they let me leave with the car with breaker fluid broken ! Risking myself and child while the whole breaker fluid was dripping thank god I made it home safe. I don’t recommen they don’t know what they’re doing they’re putting their own customers at risk.
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October 2023 by pkoniecki
Joe’s Master Service Center is awesome. They do my annual inspection and Joe just ordered and installed a new battery. Very professional, friendly service!Services: Auto battery replacement
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October 2023 by Sharon Rowe
Very pleased with Joe's Master Service Center. Took the truck in to get checked out and Joe was able to find out the problems and gave us a quote on work we needed on truck. We took the vehicle in and were pleased with the great work done. Excellent work and customer service. I recommend this business to my family and friends.
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October 2023 by Tamara Rodriguez
Probably the best experience I have ever had with a mechanic before. After not having my car for over 9months somewhere else and wasting 2,000.00 for my car not to be fixed I had my car towed to Joes Master. I was very nervous considering what I had been through but all that went away when I spoke to the lady at the front. They took care of everything and the best part was how transparent they were with everything that needed to be done with my car. I was floored when I received videos and photos of each issue and I felt they really cared about the costs by providing me an opportunity to approve it or not. The financing was the icing on the cake and really saved us from financial burden. This will now be my go to shop for all my vehicles.Services: Steering & suspension repair
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October 2023 by Maria Rivera
Awesome job done on my front brakes. Joe and staff are professional, friendly and they explain well the situation. The job is done in a timely manner. I recommend it to everyone to have their brakes done here.
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September 2023 by Matthew Hernandez
Great, and professional mechanics! I’ve been to a lot of mechanics and these guys are professional and know what they’re doing. A competent mechanic shop is hard to find nowadays.Service: Electrical repair
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September 2023 by crystal cruz
If you don't have to go anywhere else, don't. Wonderful pll and services.
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September 2023 by Cindy Aniceto
Always fantastic service! Thank you, Joe and your crew for taking such good care of my Nitro!! You come through for me every time. Even when the unexpected pops up.Services: Steering & suspension repair
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July 2023 by Roy R.
Used them for their Smart Start recalibration and never had any issues. Usually in and out pretty fast unlike in other bigger cities like ATX.Also used them for my inspection and they also handle that pretty fast for only $7. Haven't tried them for mechanical stuff but they do stay busy.
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June 2023 by Jorge Guzman
Been coming here for years. Keep up the amazing work you guys do for your clients. Super fast and friendly staff.
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June 2023 by Lisa gacha
After three times taking my car to fiesta chevelet and never got fixed ....took it to Joe master and that same day he had my car flying like he promised....Joe master is the best , Experience over Technology....100% best
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May 2023 by Terri Kluck
I will start by saying that we didn't choose Joe's because he gave us the lowest estimate for the repairs we needed done on my Jeep Patriot. We chose him because he made us feel like we could trust the recommendations he was making. Another mechanic had quoted a lower price, *but* he didn't bring to our attention some of the other work that needed done, some of which were safety issues. Joe letting us know everything he recommended being done to keep us safely traveling down the road was confidence-inspiring. AND turnaround was great. Once we agreed on the work to be done, my vehicle was ready the very next day. Since having the repairs completed, & having seen other reviews as well as an interview with Joe, & learning the history behind this long-standing locally- & family-owned & -operated business, we feel like we made the right choice. There's still more work to be done as soon as we're able, & it's nice to know we feel like Joe's is a trustworthy, reliable, honest mechanic shop.
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May 2023 by Thugz bunny
Joe is a real standup guy and is a man of his word ? the cashier is very nice and very helpful, she always makes me feel welcomed and happy to be there.
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May 2023 by Cliff B.
I've been coming to Joe's Master Service Center for close to 20 years for vehicle inspections, but they offer so much more than that. Located three blocks north of the Hidalgo County Courthouse on the corner of Closner and W. Peter Street, they offer a wide array of vehicle repair and maintenance services: shocks, oil change, transmission, brakes, A/C, tires, alignments, battery service, fuel injection, to name a few. If you cannot tell by the trailers and trucks parked here, they also are a U-Haul rental dealer. Whether it's Joe himself, or his assistant at the counter, I've always been provided friendly, efficient, and professional customer service. Joe is the real deal, no Botox, just good honest work for a decent price. I have always arrived as a walk-in, and they have always attended to my car promptly. If there is a line, they let me know approximately how long the wait will be, and it was never long. The prices posted on the signs for the various services appear to be competitive, if not better than most. That's probably why they have a sign posted stating that there is a small convenience charge (to re-coup their costs) if you are paying with a credit card. Some reviewers have complained about that, but the sign is in plain sight; other places will simply charge you more up front. There is a bench where you can wait inside and enjoy the biker garage / Elvis theme. There is also a TV. But be aware there is no air conditioning in the waiting room / lobby, the only reason I'm giving them four stars rather than five. But let's get real... if you're a tender soul that melts when temperatures are over 80, you probably should not live in the RGV! Seriously, with the door open and the fan going, even in Summer it's not bad. I recommend Joe's Master Service Center, where you can get quality work at a good price, all with a smile and a handshake.
