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March 2024 by Ramiro Hernandez
Poor customer serviceGirl with the tattoos has a bad attitudeDoes not work with you gives you low offers on like new items.She does not have negotiating skills or customer service skills
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March 2024 by Soul G
Made a purchase which I later had a change of heart and Alejandro, the manager did everything to help me out. Thanks, 5 stars all around!!!
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March 2024 by Rebekah Allen
Recently had the opportunity to visit this store. The employees are not only knowledgeable but also extremely helpful. I would give it 10 stars if I could.
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March 2024 by Becky Gomez
Great experience 1st time customer at this Edinburg location. Walking into the store I was greeted as soon as I came through the doors and was promptly helped. Associate Marcos was very attentive and knowledgeable about the product I was looking for . Once I found the item that was best fit for my needs he took care of the rest. Best customer service, transaction was smooth and easy. I will definitely be a returning customer .
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December 2023 by samm tayler
Good service
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September 2023 by Wendy Vanwey
Horrible service! Went In ready to purchase a lap top and when I asked the girl with braids about the year and specks she said I don’t know and walked away. Just stood there fidgeting with the bracelet. Terrible employee!
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September 2023 by Frank Lopez
Great people, great service. They try to help you as much they really do.
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July 2023 by Google user
hands down best first Cash pawn shop here in Edinburg. This place actually gives you what your items are worth unlike the first Cash pawn shop on University near stripes and alpha Omega. That place will give you literally 10% of your retail value of your item. At this other pawn shop on 107 I got 40% for my item based off retail value. I understand pawn shops have to make money but at least also help the customer out too that's how you get returning customers and the loyalty alone will pay itself, never understood why some pawn shops don't get that but this one does highly recommend.
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June 2023 by stephan nieto
hands down best first Cash pawn shop here in Edinburg. This place actually gives you what your items are worth unlike the first Cash pawn shop on University near stripes and alpha Omega. That place will give you literally 10% of your retail value of your item. At this other pawn shop on 107 I got 40% for my item based off retail value. I understand pawn shops have to make money but at least also help the customer out too that's how you get returning customers and the loyalty alone will pay itself, never understood why some pawn shops don't get that but this one does highly recommend.
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April 2023 by janie garza
Your manager his name Adam. Was helping one of his friends dad giving answers on how to get his concealed license. He was giving them the answers. Nice customer service. Not. Wouldn't recommend this place
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April 2023 by Irene
Want to thank the manager Humberto to helping me and going above and beyond in fixing another store manager mistake as I was about to lose my items to be put up for sell he help me find a solution . Great customer service
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March 2023 by Hector Rios
Alejandro medrano helped me out with my extension has really good customer service
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March 2023 by Arzenio Garcia
Alejandro medrano good customer service all the time
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November 2022 by Zuli M
Luis Iran and Mariela are amazing they helped me get a heat gun for some arts and crafts my brother was working on. I purchased a chain pendant that I’ve been searching for quick customer service and fair pricing I didn’t pawn or sell anything but overall great experience looking forward to purchasing more items in the future
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November 2022 by Mike Dominguez
Manager Humberto is very unprofessional. I called to ask if they have any cameras available and the worker was nice but I could hear her Manager Humberto demanding that she hang up and attend the customer. I asked if she could just peek to see if there are any cameras on the shelf, but he again demanded she hang up. I feel bad for the employees here.
